Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

8.8 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

87 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
5% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

Audio Controls

84

File Transfer

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 83

Ease of Customization

84

Ease of Implementation

84

Quality of Features

84

Usability and Intuitiveness

83

Ease of IT Administration

83

Business Value Created

83

Product Strategy and Rate of Improvement

83

Breadth of Features

83

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

82

Adobe Connect Reviews

Ansa A.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Adobe Connect - Live Meeting Software

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect features one of the greatest video conferencing platforms, making it excellent for training people and communicating with clients and colleagues in various places throughout the country and around the world. This software's excellence has refined our working characteristics, increasing the breadth of our job and our business's profitability.

What is your favorite aspect of this product?

This software is the most productive online videoconferencing systems I've ever utilized; thus, I use it frequently at business. Due to Adobe Connects large conference spaces, I can easily establish connection with our customers and colleagues. Other extremely beneficial aspect of this software is the greatest voice / video resolution in their virtual meetings.

What do you dislike most about this product?

Its advanced application that we need to have a technology professional to create the appropriate adjustments in order to utilize to its full potential. Apart from the difficulties of using it, I possess no further criticisms about this product.

What recommendations would you give to someone considering this product?

I've increased my communication networks with our clients and personnel by using this software at work. Furthermore, we utilize this tool to teach workers through constructive videoconferences on prevention activities, safety, customer improvement and caring, and other topics. I propose that you get this software and use it at work.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Camila J.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A user intuitive virtual meeting platform.

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

It is good for webinars and online sessions for both education and business.

What is your favorite aspect of this product?

It is the best platform to be connected virtually qualitatively. It has curriculum design element which is good for online academic classes. You can choose your screen layout. It has all the features needed for online classes. So is compatible for both teacher and student. It has a good customer service and is easy to use.

What do you dislike most about this product?

It costs high as compare to other platforms. There are some issues in audio and presentation get freezes sometimes. It is a little bit difficult to start-up. The performance is not good for mobile phone users.

What recommendations would you give to someone considering this product?

It is recommended for educational purpose. If you have just two participants use the free version but if you have more than two then you should go with premium. You can have other meeting platform with same features if you want cheap product as its price is comparatively higher than others which is 40$ per month with 30 days free trial.

Pros

  • Continually Improving Product
  • Effective Service
  • Caring
  • Respectful

Francisco G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Excellent technological online training tool

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

We have a large team of people who manage the content on our large website. We would hold in-person training sessions prior to the pandemic. Obviously, this was not previously possible. Instead of conducting in-person training, we used Adobe Connect to conduct online training sessions for our staff. This has worked extremely well for us, and we have received extremely positive feedback from our users. I like that it has the capability of not only using a microphone but also a camera, so that when we come up to answer questions in our training class, we go on camera as well, giving Mike and others a chance to see who we are, that we're real

What is your favorite aspect of this product?

I like how you can use this program to do screen sharing, so we can see what our trainer sees on their computer screen. I like the features like raising hands and thumbs up, thumbs down, applaud, laugh, and step away because I use them all in my company's training classes. We use the raised hand function to ask questions, so if anyone in our training class has a question, we simply click on the raise hand option. When we take a break, we also use the step away function.

What do you dislike most about this product?

Connection issues with my company are one of the most persistent problems I've had with Adobe Connect. I use a number of programs that all require access to our VPN and a wired internet connection. Because our company has disabled the ability to use wifi in the settings of our all-in-one computers. I can easily connect to the internet using my computer. When connected to our company's VPN, I can use all of the programs without any connection issues, but Adobe Connect's connection status is constantly dropping.There's an icon in the upper left-hand corner that shows us where our connection is out of four bars, and I'm constantly dropping.

What recommendations would you give to someone considering this product?

In situations where we need to provide training to users in a remote environment, we have found Adobe Connect to be extremely effective. We used to do in-person training, but the ability to host these sessions online has been a lifesaver, allowing us to carry on with normal operations during these difficult times. Capability to deliver online training sessions. Users' ability to connect from any location. The ability to record. I wholeheartedly endorse this software. Foreign teams, in particular, benefit from participation because it allows them to share their expertise with others. The user interface, which includes features such as notes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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