Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

8.8 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

87 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
5% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

Audio Controls

84

File Transfer

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 83

Ease of Customization

84

Ease of Implementation

84

Quality of Features

84

Usability and Intuitiveness

83

Ease of IT Administration

83

Business Value Created

83

Product Strategy and Rate of Improvement

83

Breadth of Features

83

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

82

Adobe Connect Reviews

Barbara H.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Excellent for online training use

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Training was successfully moved to Adobe Connect classrooms, and despite the threat of COVID-19, company operations continued unabated. Possibility of editing a PDF file without installing any further software.

What is your favorite aspect of this product?

Being able to make some personal touches as the producer was a wonderful touch. There were a lot of ways to get people interested and keep the presenter in touch with what they were thinking.

What do you dislike most about this product?

This event will not be as adaptable to the guests. The requirement to use the program's audio output was also a major irritant. This platform was particularly challenging for our older, less tech-savvy speakers to utilize because it was so different from what they were accustomed to.

What recommendations would you give to someone considering this product?

Courses fit together nicely within broader curriculums, making it easy to convey to students what they should be working for. Rather than requiring staff members to divulge their personal email addresses, we opted for a straightforward username and password system.

Pros

  • Efficient Service
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

Ridham G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Good Platform for Virtual Meetings.

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Adobe connect has good presentation and animation features which add a value to it.

What is your favorite aspect of this product?

we can record the meeting and share the data. it provides the advanced features for hosting the meetings. we can blur the background and adjust the size and position of the presenter.

What do you dislike most about this product?

Sometime we experience a lag of 5-`10 seconds in meetings. User interface is bit difficult to understand for beginners. it work for small teams for bigger team need to buy paid plans.

What recommendations would you give to someone considering this product?

its is genuine and good platform for Virtual meetings.

Pros

  • Helps Innovate
  • Reliable
  • Client Friendly Policies
  • Altruistic

Denise W.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Superb Interface, Superb Community!

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

The ability to preload content into breakout rooms is Adobe Connect's strongest feature. Not many applications are as flexible as Adobe Connect when it comes to pre-loading materials. In addition, you can reposition and resize the pods to alter the perspective of your participants. Finally, presenter/host areas provide a place to set up any visual aids (films, documents, etc.) that will be used throughout the session.

What is your favorite aspect of this product?

I really appreciate all the options we have for simulating a traditional classroom, including separate work areas, a whiteboard, films, and more. Since the host decides what the guests can and cannot view, I feel safe doing so. Capturing audio is easy, and you have enough say over what others see to feel comfortable sharing.

What do you dislike most about this product?

Software that allows for more than 50 people to share webcams without slowing down the software is not included. Presenters and attendees alike have had their patience tried on multiple occasions when the audio cut out in the middle of an Adobe Connect event.

What recommendations would you give to someone considering this product?

Using adobe connect, we're able to simulate a classroom setting and provide virtual training complete with breakout sessions. Our virtual New Hire Onboarding and Leadership Development Program would not have been possible without Adobe Connecit.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Saves Time

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