What is Adobe Connect?
Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.
Company Details
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87 Likeliness to Recommend
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Connect?
Pros
- Respectful
- Fair
- Caring
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Instant Messaging
Video Conferencing
Audio Conferencing Call in Bridge
Audio Controls
File Transfer
Facilitator Functions
Keyboard Mouse Control
Application Share
Virtual Whiteboard
Screen Share
Vendor Capability Ratings
Ease of Customization
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Adobe Connect Reviews
Jessica S.
- Role: Human Resources
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Nov 2022
Adobe Connect made collaboration easy
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
In our company, the morning meeting is where most of the action takes place. While it is not our go-to app for presentations and meetings, we do use it on occasion. This program is great for the afternoon impromptu meeting because it works with a wide variety of platforms (from Windows to IOS). As a result, we've had a larger turnout for our afternoon meeting.
What is your favorite aspect of this product?
Adobe Connect has proven to be a powerful tool for us when we need to conduct remote training for our users. Before, we had to go to different locations for training, but now that we can have these events online, we can keep business as usual despite the difficulties we're facing.
What do you dislike most about this product?
There is a persistent problem with Adobe Connect's ability to establish a connection with my company's VPN and my hardwired internet connection. For security reasons, our organization has disabled the wireless connection settings on all of our desktop PCs.
What recommendations would you give to someone considering this product?
Many people work together to keep our massive website updated with fresh stuff often. In-person drills would be held before the pandemic hit. That simply couldn't be done until lately. Instead of physically bringing everyone together for training, we've been using Adobe Connect to host virtual sessions for everyone on staff. We've seen a lot of success with this, and user feedback has been overwhelmingly positive.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Jose A.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2022
Reliable and easy to use
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
As a marketing professional, I know a lot about the quality of Adobe programs and they always differ in the quality of their attributes and always think about the best usability of the functions. One of the favorable and differentiating points is the price and audience capacity for webinars. Something that was critical to make the decision about which type of provider to choose.
What is your favorite aspect of this product?
Good image and sound quality. Easy to record and good quality playback. It has many features to use during webinars like quick polls and more. It gives the possibility of having different layouts and changing them during the session.
What do you dislike most about this product?
At first, you may be overwhelmed by the functions but once you manage to determine which ones work best for you, the start will look clearer. It gives problem to carry out the tests with the facilitator and some functions do not work on mobiles.
What recommendations would you give to someone considering this product?
I really like the Adobe platform and the way they make their products. In the same way, the after-sales service is very good and accessible.
Pros
- Reliable
- Altruistic
- Over Delivered
- Security Protects
Please tell us why you think this review should be flagged.
Maddie p.
- Role: Industry Specific Role
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Oct 2022
Get connected with Adobe connect!
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
It allows great accessibility for webinars unlike other similar platforms.
What is your favorite aspect of this product?
It's great for communication and has kept us engaged. Has stable connection. It's Great for hosting meetings. It's compatible with other companies networks. It has provided great audio experience.
What do you dislike most about this product?
Sometimes it's not straightforward especially when recording a session.
What recommendations would you give to someone considering this product?
Yes, it's a decent web conferencing platform.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
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