Adobe Systems

Adobe Connect

8.8 /10

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What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details

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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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2 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

2023

1 Top Rated Capabilities

3 Top Rated Features

2022

Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

87 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative

5% Neutral

91% Positive

Pros

Respectful
Fair
Caring
Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

Instant Messaging

Video Conferencing

Audio Conferencing Call in Bridge

Audio Controls

File Transfer

Facilitator Functions

Keyboard Mouse Control

Application Share

Virtual Whiteboard

Screen Share

Vendor Capability Ratings

Average 83

Ease of Customization

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Adobe Connect Reviews

Thanga V.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Interactive and Engaging Learning Platform,

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

What sets Adobe Connect apart from other similar products is its comprehensive suite of features designed to facilitate engaging and interactive virtual meetings, webinars, and training sessions. Unlike some competitors, Adobe Connect offers robust customization options, allowing users to tailor the interface and functionality to suit their specific needs and branding requirements.

What is your favorite aspect of this product?

The platform offers a wide range of features, including customizable layouts, breakout rooms, interactive polls, and whiteboarding tools, which enhance collaboration and participation among participants. Additionally, Adobe Connect's robust recording and playback capabilities enable users to capture sessions for future reference or on-demand viewing, adding flexibility to the learning experience.

What do you dislike most about this product?

Navigating the platform and accessing its various features and settings can sometimes be confusing, leading to a steep learning curve. Additionally, while Adobe Connect offers extensive customization options, configuring and managing sessions may require advanced technical skills or training.

What recommendations would you give to someone considering this product?

Plan your sessions ahead of time, customizing layouts and branding to create a professional experience. Practice using Adobe Connect and test your setup before hosting live sessions to ensure a smooth experience. Utilize interactive features to engage participants actively and enhance collaboration.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Naila S.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Its the WORST. Do not waste money!!

Likeliness to Recommend

4 /10

What differentiates Adobe Connect from other similar products?

Nothing. Infact its a cheap copy of Zoom/ Meet

What is your favorite aspect of this product?

Nothing as of such

What do you dislike most about this product?

Everything. The user interface is very hard. Login issues at all times

What recommendations would you give to someone considering this product?

Do not consider the product

Pros

Generous Negotitation
Over Delivered
Client Friendly Policies
Acts with Integrity

Cons

Less Reliable
Less Performance Enhancing
Less Productive

Lucia D.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

From Virtual Lectures to Interactive Oases

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

The ability to create interactive experiences. Forget about one-way lectures – you can throw in polls, breakout rooms, and even whiteboarding tools to keep your audience engaged

What is your favorite aspect of this product?

Adobe Connect can have a bit of a learning curve, especially for the less tech-savvy.

What do you dislike most about this product?

There's a heap of functionality to unpack, and a little preparation goes a long way in ensuring your virtual shindig runs smoother

What recommendations would you give to someone considering this product?

It's more like a tricked-out 4WD – perfect for tackling complex online presentations, webinars, and even virtual classrooms

Pros

Continually Improving Product
Efficient Service
Client Friendly Policies
Transparent

Adobe Connect

What is Adobe Connect?

Company Details

Need Assistance?

Awards & Recognition

Adobe Connect Ratings

87 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Adobe Connect?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Instant Messaging Real-time, text-based communication between two or more people

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

File Transfer File transfer services

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Screen Share Ability to share a computer screen for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Adobe Connect Reviews

Thanga V.

Interactive and Engaging Learning Platform,

Likeliness to Recommend

Pros

Naila S.

Its the WORST. Do not waste money!!

Likeliness to Recommend

Pros

Cons

Lucia D.

From Virtual Lectures to Interactive Oases

Likeliness to Recommend

Pros

Most Popular Adobe Connect Comparisons

Zoom

Microsoft Teams

Google Meet

Webex Meetings

GoTo Meeting

TeamViewer

1
Since last award

Feature Ratings

Audio Conferencing VoIP

Instant Messaging

Video Conferencing

Audio Conferencing Call in Bridge

Audio Controls

File Transfer

Facilitator Functions

Keyboard Mouse Control

Application Share

Virtual Whiteboard

Screen Share

Vendor Capability Ratings

Ease of Customization

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Vendor Support