Adobe Systems

Adobe Connect

8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details

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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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2 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

2023

1 Top Rated Capabilities

3 Top Rated Features

2022

Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

87 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative

4% Neutral

91% Positive

Pros

Respectful
Caring
Fair
Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

Video Conferencing

Instant Messaging

Audio Conferencing Call in Bridge

File Transfer

Audio Controls

Facilitator Functions

Keyboard Mouse Control

Application Share

Screen Share

Virtual Whiteboard

Vendor Capability Ratings

Average 82

Ease of Customization

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Vendor Support

Adobe Connect Reviews

Rachel B.

Role: Industry Specific Role
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Amazing web and video conferencing product

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect is the only powerful product that organizes web and video conferencing I have used in my work experience.

What is your favorite aspect of this product?

It has powerful tools that provides strong network connections when organizing events and having departmental meetings. I can securely connect to my remote colleagues and discuss on various notes on particular project or tasks.

What do you dislike most about this product?

Adobe Connect have been very effective since we deployed it in our company.

What recommendations would you give to someone considering this product?

I recommend this great product to any company for effective video conferencing and online conversation.

Pros

Performance Enhancing
Inspires Innovation
Caring
Saves Time

Tapiwa P.

Role: Information Technology
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Excellence and Optimal Solutions

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect has presentation features like transitions and animations, which are important in communications.

What is your favorite aspect of this product?

Adobe Connect supports virtual events in the classroom, where training is done and knowledge acquired, it’s very easy to use and logon no issues with mainframe. It is possible to stream a presentation online.

What do you dislike most about this product?

Their closed caption pod has to be connected to an external service and Users joining via the web are less successful using all of the features.

What recommendations would you give to someone considering this product?

Share your screen and show content and Interact with users, Online training.

Pros

Continually Improving Product
Reliable
Enables Productivity
Efficient Service

James H.

Role: Industry Specific Role
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Amazing Video conferencing platform

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

I have no experience from similar Video conferencing platform.

What is your favorite aspect of this product?

It connects our teams with remote teams when implementing a joint task or a project through web conferencing. I also rely on it when taking my lessons on advancement of skills from my tutors. It helps us in our organization in convening our meetings especially during this period of Covid-19 pandemic.

What do you dislike most about this product?

I have not experienced any weak points of this platform during our meetings.

What recommendations would you give to someone considering this product?

Adobe Connect is strong platform that connects teams across networks effectively and I totally recommend it to any business enterprise.

Pros

Helps Innovate
Reliable
Performance Enhancing
Caring

Adobe Connect

What is Adobe Connect?

Company Details

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Awards & Recognition

Adobe Connect Ratings

87 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Adobe Connect?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

File Transfer File transfer services

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Screen Share Ability to share a computer screen for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Adobe Connect Reviews

Rachel B.

Amazing web and video conferencing product

Likeliness to Recommend

Pros

Tapiwa P.

Excellence and Optimal Solutions

Likeliness to Recommend

Pros

James H.

Amazing Video conferencing platform

Likeliness to Recommend

Pros

Most Popular Adobe Connect Comparisons

Zoom

Microsoft Teams

Google Meet

Webex Meetings

GoTo Meeting

TeamViewer Remote

1
Since last award

Feature Ratings

Audio Conferencing VoIP

Video Conferencing

Instant Messaging

Audio Conferencing Call in Bridge

File Transfer

Audio Controls

Facilitator Functions

Keyboard Mouse Control

Application Share

Screen Share

Virtual Whiteboard

Vendor Capability Ratings

Ease of Customization

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Vendor Support