Adobe Analytics
8.7 /10

What is Adobe Analytics?

It might be a campaign that’s underperforming. Or you need to know which content will inspire your customer. Maybe you just want time to look for the insights that really matter — the ones only you can find. Whatever the challenge — from basic web tracking to creating a culture of insight where data is infused into every action on every team — Adobe Analytics can help.

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Awards & Recognition

Adobe Analytics won the following awards in the Website Analytics category

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Adobe Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Analytics.

88 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Analytics?

1% Negative
3% Neutral
96% Positive

Pros

  • Respectful
  • Efficient Service
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 83

Device and Browser Analytics

85

Audience Segmentation

85

Data Visualization

84

Customer Value Analysis

84

Social Media Analytics

83

Customer Journey Modelling

82

Audience Demographics

82

Conversion Analysis

82

Paid Search Integration

81

API Framework

80

Search Engine Optimization

80

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of Customization

84

Quality of Features

84

Breadth of Features

83

Ease of Data Integration

82

Ease of Implementation

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Vendor Support

79

Ease of IT Administration

79

Adobe Analytics Reviews

Ravi K.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Efficient and super fast analytics software

Likeliness to Recommend

10 /10

What differentiates Adobe Analytics from other similar products?

The speed at which the reports and data gets pulled out and the level report customisation sets apart Adobe Analytics.

What is your favorite aspect of this product?

Favorite aspect has to be the custom reports where whatever comes to your mind, you can simply drag & drop and see the reports, almost instantly.

What do you dislike most about this product?

When you are trying to pull a report with high number of columns, it becomes difficult to manage them as the columns do not behave consistently on mouse hover action.

What recommendations would you give to someone considering this product?

If you are looking for a paid analytics tool with host of services and ease of reporting, then Adobe Analytics should be your choice in my opinion.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Estefany P.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

High-end analytics and optimization

Likeliness to Recommend

9 /10

What differentiates Adobe Analytics from other similar products?

For our experience it has provided us with an excellent breakdown of data. the API allows us to analyze key information needed for marketing data to better understand our consumers to know what they want and how they interact with our website. With this Adoba program it gives us the unique opportunity to have data on a global scale, persistent across multiple CMS's and across a broad digital set.

What is your favorite aspect of this product?

We have a tool for quick report creation with workspace that is a drag and drop canvas for custom analytics and visualizations as well as offering us the most up to date features and ways to make the job easier as well as very easy to implement is our workgroup.

What do you dislike most about this product?

Limitations when it comes to individual customizations have a limited range of options, it should be built according to what the user or their activity needs better as well as more speed in extracting data when making large dashboards in order to make a better streamlining of processes.

What recommendations would you give to someone considering this product?

This software is very suitable for the analysis of companies that need to better understand the status of their operations and reports and much more is very suitable for real-time information, full control of data, reporting and customization recommend it because it helps you get to your vision quickly and efficiently, but sometimes lacks to make dynamic visualizations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nilaby C.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Adobe Analytics is a functional workspace

Likeliness to Recommend

10 /10

What differentiates Adobe Analytics from other similar products?

As a marketing tool, it helps us evaluate website traffic and hone in on the preferences and habits of our target audience so that we can better tailor our services to their needs. The tool swiftly and efficiently handles segmentation problems, enables the business to accurately integrate data, and enables the production of comprehensive reports for the staff.

What is your favorite aspect of this product?

Using Adobe Analytics is appropriate for a successful company that recognizes the importance of consumer insight and data analysis. In contrast to Google Analytics, this one doesn't come free of charge and is far too complex and difficult to use for anyone but an expert user. Training new staff who lack relevant experience will take some time.

What do you dislike most about this product?

Only worry I have is that there isn't much room for personalization. Any user is free to create his or her own customized section to better suit his or her preferences or requirements. Refreshing the report's features quickly and efficiently is essential.

What recommendations would you give to someone considering this product?

Because of its straightforward layout, Adobe Analytics is ideal for novice users who don't yet have the requisite technical expertise, and there's no need for them to worry about data connectivity or cleansing. It has a wide range of configuration options that may be altered to suit individual preferences.

Pros

  • Enables Productivity
  • Efficient Service
  • Saves Time
  • Security Protects

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