Adobe Analytics Logo
Adobe Analytics Logo
Adobe Systems

Adobe Analytics

Composite Score
8.5 /10
CX Score
8.9 /10
Adobe Analytics
8.5 /10

What is Adobe Analytics?

Adobe empowers marketing, product, and business teams with insights to understand their customers and the journeys they take across channels, products, content, and services. Their advanced analytics solution was purpose-built to let your teams deliver and evaluate exceptional customer experiences - faster.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe Analytics won the following awards in the Website Analytics category

Filter By

Adobe Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
90%
Conflict Resolution:
92%
Strategy & Innovation:
95%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Analytics?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
1% Negative
3% Neutral
96% Positive

Pros

  • Efficient Service
  • Respectful
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Device and Browser Analytics

87

Audience Segmentation

87

Data Visualization

85

Social Media Analytics

85

Customer Value Analysis

84

Audience Demographics

83

Customer Journey Modelling

83

Conversion Analysis

82

Paid Search Integration

81

API Framework

81

Search Engine Optimization

80

Vendor Capability Ratings

Average 83

Business Value Created

87

Ease of Customization

85

Quality of Features

85

Ease of Data Integration

84

Ease of Implementation

84

Breadth of Features

83

Usability and Intuitiveness

82

Availability and Quality of Training

82

Ease of IT Administration

80

Vendor Support

80

Product Strategy and Rate of Improvement

79

Adobe Analytics Reviews

Loana A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Analyzing digital landscapes with Adobe Analytics

Likeliness to Recommend

9 /10

What differentiates Adobe Analytics from other similar products?

Adobe Analytics simplifies the complex task of understanding website performance, customer acquisition channels, and conversion pathways through its ability to analyze digital marketing data and provide detailed insights. It offers a holistic approach to navigating the digital landscape. From analyzing website performance to improving customer acquisition and conversion, Adobe Analytics provides a complete solution.

What is your favorite aspect of this product?

Its main strengths and benefits reside in its ability to comprehensively process digital marketing data. With its features, you can optimize website layouts based on performance metrics and refine customer acquisition strategies. Explore website performance metrics, customer acquisition sources, and conversion rates to gain a clear understanding of the digital journey. Adobe Analytics plays a vital role in optimizing digital marketing strategies by providing easy access to key insights through its centralized dashboard, even for novice users.

What do you dislike most about this product?

Although Adobe Analytics is a formidable analytics tool, there is always room for improvement. Additional features, such as improved machine learning algorithms for predictive analysis and smoother integration with other marketing tools, could enhance the platform's functionality.

What recommendations would you give to someone considering this product?

The value it adds in simplifying the evaluation of website performance, customer acquisition, and conversions is unmatched. Adobe Analytics offers an all-inclusive measurement of website progress, improving the layout for better user involvement and conversion. It allows examination of the conversion process, leading to ideas that help in enhancing digital marketing strategies for higher conversion rates.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Effective Service

Robert G.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

This tool provides a top-level view of web traffic

Likeliness to Recommend

9 /10

What differentiates Adobe Analytics from other similar products?

Adobe Analytics reveals the movements of visitors and how they use the site. It examines user actions, favored pages, and paths to conversion. The tool identifies the pages with the most clicks, which helps improve content. It also charts user journeys, highlighting areas where conversions occur. The tool analyzes user sessions to uncover engagement patterns. Finally, it maps the flow of users through the website, revealing trends in navigation. Adobe Analytics monitors user interactions to enhance understanding, allowing personalized dashboards for focused analysis. It streamlines reporting by generating reports automatically.

What is your favorite aspect of this product?

This transforms raw data into actionable insights, guiding Analyst-Developers in refining user experiences. Real-time analytics ensure developers have access to the latest data for swift decision-making. Compatible with many platforms, Adobe Analytics enables the analysis of data from different sources.

What do you dislike most about this product?

However, there are limitations to its real-time reporting features, and it can benefit from expanding integration options with other Adobe Creative Cloud tools. By addressing these shortcomings, marketers, and analysts can derive richer insights and foster more agile and data-driven digital strategies.

What recommendations would you give to someone considering this product?

To this end, we recommend that Analyst-Developers consider Adobe Analytics as a valuable tool for navigating the complex waters of web development. The capacity to interpret digital footprints, combined with practical insights, gives it significant value in designing web applications that prioritize the user experience. Adobe Analytics smoothly syncs with other Adobe Creative Cloud products, promoting a unified digital environment. Adobe Analytics refreshes data in real-time, providing immediate knowledge of user conduct. It uses predictive analytics to help predict user trends.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service
  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Effective, Reliable and secured

Likeliness to Recommend

8 /10

Pros

  • Effective Service
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular Adobe Analytics Comparisons