Adobe Analytics
8.7 /10

What is Adobe Analytics?

It might be a campaign that’s underperforming. Or you need to know which content will inspire your customer. Maybe you just want time to look for the insights that really matter — the ones only you can find. Whatever the challenge — from basic web tracking to creating a culture of insight where data is infused into every action on every team — Adobe Analytics can help.

Company Details


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Awards & Recognition

Adobe Analytics won the following awards in the Website Analytics category

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Adobe Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Analytics.

88 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Analytics?

1% Negative
3% Neutral
96% Positive

Pros

  • Respectful
  • Efficient Service
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 83

Device and Browser Analytics

85

Audience Segmentation

85

Data Visualization

84

Customer Value Analysis

84

Social Media Analytics

83

Customer Journey Modelling

82

Audience Demographics

82

Conversion Analysis

82

Paid Search Integration

81

API Framework

80

Search Engine Optimization

80

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of Customization

84

Quality of Features

84

Breadth of Features

83

Ease of Data Integration

82

Ease of Implementation

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Vendor Support

79

Ease of IT Administration

79

Adobe Analytics Reviews

Melisa Y.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Best Web Analytics Software

Likeliness to Recommend

9 /10

What differentiates Adobe Analytics from other similar products?

With Adobe Analytics, monitoring campaigns is easy and understanding general website analytics is straightforward too. What's more the software is affordable and using it is easy

What is your favorite aspect of this product?

Using Adobe Analytics is easy thanks to the UI The software is very capable and comes with great reporting features. The software is affordable It makes it easy to create and monitor online campaigns

What do you dislike most about this product?

No single dislike as Adobe Analytics has over delivered

What recommendations would you give to someone considering this product?

For website analytics, I recommend Adobe Analytics. We have been using it for a while and it has out performed thanks to it's many features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2022

Very powerful and accurate web analytics platform

Likeliness to Recommend

10 /10

Pros

  • Inspires Innovation
  • Caring
  • Respectful
  • Fair

Cons

  • Less Reliable
  • Commodity Features

Shan A.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2021

Top of the line web and mobile analytics product

Likeliness to Recommend

10 /10

What differentiates Adobe Analytics from other similar products?

Its one of the best mobile and web analytics platform in the market. It does more than its been said about adobe analytics. You can basically read each and every behaviour of your audience to get the best outcome for your organisation

What is your favorite aspect of this product?

The audience segmentation is one of the best from Adobe analytics, i love how easy it is to pull up reports and make dashboards for traffic reporting and custom events

What do you dislike most about this product?

I havent found any flaw in adobe analytics yet. I would still say pricing could have been better

What recommendations would you give to someone considering this product?

This product is for innovators and creators, the best dashboarding within the market to understand your audience behaviour. Its no doubt a great product with many features, when purchasing the product a company must make sure you hire the right person for it as its nothing like GA or Alexa which are no doubt powerful but not as good as Adobe analytics

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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