Adobe Analytics Logo Award Winner Product Badge
Adobe Analytics Logo Award Winner Product Badge
Adobe Systems

Adobe Analytics

Composite Score
8.1 /10
CX Score
8.3 /10
Adobe Analytics
8.1 /10

What is Adobe Analytics?

It might be a campaign that’s underperforming. Or you need to know which content will inspire your customer. Maybe you just want time to look for the insights that really matter — the ones only you can find. Whatever the challenge — from basic web tracking to creating a culture of insight where data is infused into every action on every team — Adobe Analytics can help.

Company Details


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Awards & Recognition

Adobe Analytics won the following awards in the Customer Intelligence category

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Adobe Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Analytics?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Continually Improving Product
  • Helps Innovate

Feature Ratings

Average 85

Anomaly Detection

89

Cross Channel Attribution Analysis

88

Data Visualization

87

API Framework

86

Audience Demographics

86

Customer Journey Modelling

86

Conversion Analysis

85

Real Time Workflow Automation

85

Audience Segmentation

85

Metadata Management

81

Predictive Analytics

80

Vendor Capability Ratings

Average 82

Quality of Features

87

Breadth of Features

85

Ease of Customization

84

Business Value Created

83

Vendor Support

83

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

81

Ease of Data Integration

80

Ease of Implementation

79

Ease of IT Administration

78

Availability and Quality of Training

77

Adobe Analytics Reviews

Joana K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Highly Flexible and Powerful Analytical Platform

Likeliness to Recommend

9 /10

What differentiates Adobe Analytics from other similar products?

Regarding analytics tools, Adobe Analytics is consistently at the top of the list. Adobe Analytics' most valuable feature is the ease with which it can be integrated with other systems. Many cool features and tools are packed into the user interface. The software is continually being upgraded to deliver the most up-to-date functionality and an easy user experience.

What is your favorite aspect of this product?

In-tool artificial intelligence and anomaly detection are just a few examples of the sophisticated features that may be available to analysts and marketers. Very flexible in data collecting and configuration to meet the unique demands of every given enterprise. With Analysis Workspace, the amount of customization available is mind-boggling. It's an excellent resource for learning about the region under analysis.

What do you dislike most about this product?

It complicates and unsupported integration with non-Adobe solutions to get additional customer journey data. Using Adobe's traffic data as a training tool to simulate real-world conditions would be beneficial. Furthermore, thorough documentation is unavailable due to variations in application and implementation amongst businesses. All of this makes Adobe Analytics' learning curve more challenging for me.

What recommendations would you give to someone considering this product?

Adobe Analytics is a robust platform that offers a wide variety of options for data analysis. Also, I can set up alarms to keep an eye out for data that consistently deviates from the norm. These warnings consider seasonality and significant holidays to avoid wasting time. I would recommend this.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Caring

Michael F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Great and easy to use platform

Likeliness to Recommend

8 /10

What differentiates Adobe Analytics from other similar products?

I find that it excels in most areas when comparing Adobe to the other primary web analytics tools. The program features a straightforward user interface and provides a basic framework I can modify to meet specific needs. As little or as much as your requirements need, Adobe Analytics has the versatility to accommodate a wide range of intricate configurations.

What is your favorite aspect of this product?

I like Adobe Analytics' flexibility, and scalability makes it ideal for businesses of all sizes since the platform can accommodate unlimited data sources, connections, and consumer variables. The quick and straightforward in-tool analysis is possible because of the ability to break down practically any variable by any other quickly. Information can be collected and shared speedily and effectively with Adobe's help.

What do you dislike most about this product?

It takes a lot of time and effort to study and comprehend the tools so that you can utilize them effectively. Since I can tailor it to individual needs, it might be challenging to implement. There isn't much in the way of fake data for training, which means the user may make unfortunate mistakes when working with accurate data.

What recommendations would you give to someone considering this product?

Adobe Analytics is a fantastic tool for collecting trends and behavioral data. Exploration is a worthwhile hobby because of the wealth of knowledge it can provide for its devotees. It's a very effective instrument with a wide variety of preconfigured dashboards. We can get a clear picture of which features want our full attention and which can be kept as-is with no investment. Recommended!

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Nitin T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Adobe Analytics - website audience tracking and go

Likeliness to Recommend

6 /10

What differentiates Adobe Analytics from other similar products?

The number of goals tracking by Adobe is the most by any tool (basic version) and the lifetime data storage options is great

What is your favorite aspect of this product?

The granularity of audience tracking and the easy to customised panel

What do you dislike most about this product?

Its a bit costly and UI can be improved comparing to the market leader - Google Analytics

What recommendations would you give to someone considering this product?

Get a demo to know the look and feel. People who are used to GA may find it time taking to adapt

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Under Delivered
  • Commodity Features
  • Less Generous

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