Adobe Analytics Logo Award Winner Product Badge
Adobe Analytics Logo Award Winner Product Badge
Adobe Systems

Adobe Analytics

Composite Score
8.1 /10
CX Score
8.3 /10
Adobe Analytics
8.1 /10

What is Adobe Analytics?

It might be a campaign that’s underperforming. Or you need to know which content will inspire your customer. Maybe you just want time to look for the insights that really matter — the ones only you can find. Whatever the challenge — from basic web tracking to creating a culture of insight where data is infused into every action on every team — Adobe Analytics can help.

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Awards & Recognition

Adobe Analytics won the following awards in the Customer Intelligence category

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Adobe Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Analytics?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Continually Improving Product
  • Helps Innovate

Feature Ratings

Average 85

Anomaly Detection

89

Cross Channel Attribution Analysis

88

Data Visualization

87

API Framework

86

Audience Demographics

86

Customer Journey Modelling

86

Conversion Analysis

85

Real Time Workflow Automation

85

Audience Segmentation

85

Metadata Management

81

Predictive Analytics

80

Vendor Capability Ratings

Average 82

Quality of Features

87

Breadth of Features

85

Ease of Customization

84

Business Value Created

83

Vendor Support

83

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

81

Ease of Data Integration

80

Ease of Implementation

79

Ease of IT Administration

78

Availability and Quality of Training

77

Adobe Analytics Reviews

RAJAT S.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Ease of use can create multiple dashboard easil

Likeliness to Recommend

8 /10

What differentiates Adobe Analytics from other similar products?

Easy to use Easy implementation Can be integrated with multiple technologies great for creating multiple dashboards Different level of tracking can be done sharing is easy can have multiple editor of the dashboards

What is your favorite aspect of this product?

Easy to use Easy implementation Can be integrated with multiple technologies great for creating multiple dashboards Different level of tracking can be done sharing is easy can have multiple editor of the dashboards

What do you dislike most about this product?

Price is high lags sometimes Requires high bandwidth of network

What recommendations would you give to someone considering this product?

Great software to use for all kinds of analytics requirements

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Mohammad Bilawal B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Amazingly enhance your marketing decisions

Likeliness to Recommend

10 /10

What differentiates Adobe Analytics from other similar products?

The UX/UI of Adobe analytics is amazingly perfect, for the new users who come from a background of no knowledge of how analytics software works. My breakthrough was from Adobe analytics and I had no knowledge before using any other product even Google analytics.

What is your favorite aspect of this product?

The audience segmentation is the best feature of the product, along with creating the goals. No matter what your business requires, setting the metrics and dimensions required for your business makes this product in the top place.

What do you dislike most about this product?

I wouldn't say i dislike it but it is a bit expensive

What recommendations would you give to someone considering this product?

If you are looking for a platform which provides deep understanding of your website data and support decision making, there is no other one available in the market except Adobe analytics.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Emma B.

  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

It's an SEO evaluation for our service website

Likeliness to Recommend

9 /10

What differentiates Adobe Analytics from other similar products?

It is simple to use, in my opinion, because you may design your own dimensions and indicators. You may generate the data you want to see by planning ahead of time the events and goals you want to evaluate independently. Because you may easily mix measurements and indicators, you can investigate with some freedom. This is the next suggested tool after Google Analytics. It enables for a more in-depth examination when utilized in conjunction with Google Analytics.

What is your favorite aspect of this product?

It is possible to exhibit a series of motions such as real-time, users, customer acquisition, activities, and conversions.The tool, in particular, may be used in place of other Adobe and third-party products since the reporting function can be altered independently and has been strong since the free analytics tool that assisted in the production of audience-pleasing reports. As a result, it is a useful tool for further in-depth study. Even though the KPIs are addressed in periodic meetings, once the format is chosen, the needed data comes at any time, which is convenient.

What do you dislike most about this product?

For a newcomer, the user interface is difficult to understand and takes some time to get used to. I suppose there is a substantial upfront charge. As a result, I feel it is difficult to rely solely on large-scale sites.

What recommendations would you give to someone considering this product?

Examine the process that leads to conversion. Hypotheses may be evaluated to some extent, such as where on the site the reason for the recall is due to ad effectiveness assessment. Furthermore, work may be done in Adobe Analytics without the need to install a separate email newsletter or ad effectiveness monitoring system. The website analysis is important for creating monthly numerical reports and analyzing user behavior. You may check the current condition of the site by selecting the index you want to see ahead of time and exporting the table on a regular basis.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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