Top Dialpad Connect Alternatives and Competitors
Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.
Dialpad Connect, our UC solution, is a single Ai-powered platform for all customer communication, integrating phone, meetings, and messaging into a single easy-to-use experience. Dialpad Connect combines our expertise in business communication and AI to transform conversation workflows.
Common Features
Presence IM | Web & Desktop Conferencing | Mobility | Third-Party Integration | Secure Access | Analytics Reporting | Session Border Controller | Call Management | Continuous UCC | Speech Access and Personal Assistant | Centralized Management Portal | Communications | Audio Transcription
8.1
Composite
Score
+93
Emotional
Footprint
54
Reviews
Best Alternatives and Competitors to Dialpad Connect
Compare how Dialpad Connect stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Zoom Video Communications, Inc.
Zoom Workplace
9.0
Composite
Score
+94
Emotional
Footprint
116
Reviews
Reviews Say
Compared to Dialpad Connect, Zoom Workplace is:
More Efficient
More Caring
Worse at Training
Worse at Support
Worse at Integrating
Less Transparent
Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more.

Microsoft Corporation
Microsoft Teams
8.9
Composite
Score
+91
Emotional
Footprint
1004
Reviews
Reviews Say
Compared to Dialpad Connect, Microsoft Teams is:
Worse at Support
Harder to Customize
Worse at Training
Harder to Implement
Less Reliable
Harder to Use
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Google Voice
8.8
Composite
Score
+92
Emotional
Footprint
154
Reviews
Reviews Say
Compared to Dialpad Connect, Google Voice is:
Worse at Support
Worse at Training
Worse at Integrating
Harder to Customize
Harder to Implement
Harder to Use
Google makes it easy by keeping you and your coworkers connected everywhere you go on any device.

Zoho
Zoho
8.8
Composite
Score
+90
Emotional
Footprint
62
Reviews
Reviews Say
Compared to Dialpad Connect, Zoho is:
Worse at Training
Less Reliable
Worse at Support
Harder to Customize
Harder to Implement
Harder to Use
Unified communications as a service (UCaaS) minimizes contextual switching by combining all necessary collaboration tools within a single interface and provide seamless communication across apps. With both Zoho Cliq & Zoho Meeting, you’ll experience a comprehensive package of tailored UCaaS features that work seamlessly across devices to help streamline communication and collaboration for an organization.

Cisco Systems
Webex Calling
8.6
Composite
Score
+90
Emotional
Footprint
221
Reviews
Reviews Say
Compared to Dialpad Connect, Webex Calling is:
Worse at Support
Harder to Implement
Harder to Customize
Less Reliable
Worse at Training
Less Caring
Webex Calling is a proven cloud calling solution that delivers enterprise-grade calling enabling you to replace your PBX network with a globally trusted cloud solution. It easily extends to a complete collaboration experience, that includes market leading calling, meetings, messaging, contact center and integrated devices when you’re at the office, at home, or anywhere between.

GoTo
GoToConnect
8.3
Composite
Score
+90
Emotional
Footprint
41
Reviews
Reviews Say
Compared to Dialpad Connect, GoToConnect is:
More Respectful
More Efficient
More Caring
Less Inspiring
Worse at Support
Less Transparent
Our easily deployed, simple-to-use virtual phone system has video conferencing and messaging built right in.

Vonage
Vonage Business Communications
8.1
Composite
Score
+93
Emotional
Footprint
43
Reviews
Reviews Say
Compared to Dialpad Connect, Vonage Business Communications is:
More Efficient
Worse at Training
Worse at Support
Less Reliable
Harder to Use
Harder to Customize
Vonage’s unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice.

Nextiva
Nextiva Voice
8.1
Composite
Score
+88
Emotional
Footprint
37
Reviews
Reviews Say
Compared to Dialpad Connect, Nextiva Voice is:
Less Transparent
Less Inspiring
Worse at Integrating
Harder to Use
Less Innovative
Harder to Implement
The NextOS platform manages all communication, customer relationships, and engagement points in one place—giving you a real-time view of customers at an individual level. Powerful workflow automation and predictive modeling capabilities streamline processes and operations across your entire company.
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Avaya
Avaya Cloud Office
7.9
Composite
Score
+86
Emotional
Footprint
74
Reviews
Reviews Say
Compared to Dialpad Connect, Avaya Cloud Office is:
Less Efficient
Less Inspiring
Less Respectful
Less Reliable
Less Transparent
Harder to Implement
Avaya Experience Platform makes it easy to connect everything—voice, video, chat, messaging, and more—to deliver effortless experiences for customers and employees at every touchpoint. And it brings together teams, resources, and insights to maximize contact center performance and experiences.

8x8
8x8 Experience Communications Platform
7.6
Composite
Score
+85
Emotional
Footprint
42
Reviews
Reviews Say
Compared to Dialpad Connect, 8x8 Experience Communications Platform is:
Less Transparent
Less Inspiring
Worse at Support
Less Reliable
Worse at Integrating
Less Respectful
8x8 connects teams like never before. Our Unified Communications Suite supports a diverse range of business applications and powers truly global collaboration, in real-time. Our intuitive communication tools offer a best in class user experience for audio conferencing, web conferencing, virtual meetings, screen sharing and more—all on one secure platform.

RingCentral
RingEX
7.5
Composite
Score
+89
Emotional
Footprint
69
Reviews
Reviews Say
Compared to Dialpad Connect, RingEX is:
Less Inspiring
Worse at Support
Less Reliable
Worse at Training
Worse at Integrating
Harder to Customize
RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.

AT&T Inc.
AT&T Office@Hand
6.0
Composite
Score
+59
Emotional
Footprint
49
Reviews
Reviews Say
Compared to Dialpad Connect, AT&T Office@Hand is:
Less Caring
Less Efficient
Less Transparent
Less Respectful
Less Inspiring
Worse at Support
The AT&T Unified Communications and Collaboration Portfolio are integrated solutions that bring multiple tools together such as instant messaging, conferencing, email, and voice calling, for seamless interactions with co-workers, partners, and customers wherever work demands.
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