Customer Service - Midmarket
Top Kayako Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Kayako’s helpdesk software comes with powerful out-of-the-box functionality that makes it easy for customer service teams to begin managing requests and conversations that come through any channel. Support customers better, and stay personal as you grow.

7.4

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Score

+78

Emotional
Footprint

24

Reviews

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Best Alternatives and Competitors to Kayako

Compare how Kayako stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

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LiveChat HelpDesk

9.0

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Score

+95

Emotional
Footprint

57

Reviews

Reviews Say

Compared to Kayako, LiveChat HelpDesk is:

More Efficient

Better at Support

Easier to Use

Better at Training

More Caring

Better at Integrating

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In Partnership with SelectHub

Zoho

Zoho Desk

8.5

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Score

+94

Emotional
Footprint

84

Reviews

Reviews Say

Compared to Kayako, Zoho Desk is:

More Efficient

More Caring

More Transparent

More Inspiring

Easier to Use

More Innovative

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In Partnership with SelectHub

Front

Front

8.1

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Score

+98

Emotional
Footprint

36

Reviews

Reviews Say

Compared to Kayako, Front is:

More Inspiring

More Caring

More Innovative

More Efficient

Better at Integrating

Easier to Use

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In Partnership with SelectHub

Help Scout

Help Scout

7.7

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Score

+81

Emotional
Footprint

65

Reviews

Reviews Say

Compared to Kayako, Help Scout is:

More Efficient

More Caring

Better at Support

Easier to Use

Better at Training

Less Transparent

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In Partnership with SelectHub

ManageEngine

SupportCenter Plus

7.3

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Score

+82

Emotional
Footprint

47

Reviews

Reviews Say

Compared to Kayako, SupportCenter Plus is:

Better at Support

More Efficient

Better at Integrating

Easier to Use

Better at Training

Less Reliable

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In Partnership with SelectHub

HappyFox

HappyFox

7.3

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Score

+71

Emotional
Footprint

14

Reviews

Reviews Say

Compared to Kayako, HappyFox is:

Easier to Use

Better at Support

Better at Integrating

Less Transparent

Less Reliable

Less Inspiring

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In Partnership with SelectHub

Kustomer

Kustomer

7.2

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Score

+86

Emotional
Footprint

24

Reviews

Reviews Say

Compared to Kayako, Kustomer is:

More Transparent

More Efficient

More Caring

Easier to Use

Harder to Implement

Less Inspiring

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In Partnership with SelectHub

Helpshift

Helpshift

7.1

Composite
Score

+72

Emotional
Footprint

23

Reviews

Reviews Say

Compared to Kayako, Helpshift is:

Easier to Use

Better at Support

Less Transparent

Less Caring

Less Reliable

Harder to Customize

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In Partnership with SelectHub

Most Popular Kayako Comparisons