Top NetSuite CRM Alternatives and Competitors
Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.
NetSuite Customer Relationship Management (CRM) software is the only cloud solution that delivers a real-time 360-degree view of your customer. NetSuite CRM provides a seamless flow of information across the entire customer lifecycle from lead through to opportunity, sales order, fulfillment, renewal, upsell, cross-sell, and support. In addition to traditional CRM capabilities like SFA, customer support and marketing automation, NetSuite CRM delivers quotes, order management, commissions, sales forecasting and integrated Ecommerce capabilities.
Common Features
Collaboration | Mobile | Analytics and Reporting | Sales Management | Marketing Management | Customer Service Management | Quote Contract and Proposal | Account and Contact Management | Telephony and Call Center Management | Activity and Workflow Management | Lead Management
8.1
Composite
Score
+90
Emotional
Footprint
60
Reviews
Best Alternatives and Competitors to NetSuite CRM
Compare how NetSuite CRM stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.
Zoho
Zoho CRM
8.8
Composite
Score
+90
Emotional
Footprint
245
Reviews
Reviews Say
Compared to NetSuite CRM, Zoho CRM is:
Easier to Implement
Better at Training
Less Respectful
Less Innovative
Less Inspiring
Less Transparent
Zoho CRM gives you a 360-degree view of your complete sales cycle and pipeline. Identify trends, spot opportunities, increase efficiency, and reduce costs with the right answers. Zoho CRM is an online customer relationship management software for managing your sales, marketing, support in a single system. Zoho CRM helps businesses of all sizes build excellent customer relationships, with features like an inbuilt AI sales assistant, sales pipeline management, marketing automation, analytics, and more.
Pipedrive
Pipedrive
8.7
Composite
Score
+89
Emotional
Footprint
276
Reviews
Reviews Say
Compared to NetSuite CRM, Pipedrive is:
Easier to Implement
Better at Training
Better at Support
More Efficient
More Caring
Less Transparent
Pipedrive is a CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines.
monday.com
monday.com
8.7
Composite
Score
+88
Emotional
Footprint
86
Reviews
Reviews Say
Compared to NetSuite CRM, monday.com is:
Easier to Customize
Less Transparent
Worse at Integrating
Less Inspiring
Less Caring
Less Respectful
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
HubSpot
HubSpot Sales Hub
8.7
Composite
Score
+86
Emotional
Footprint
315
Reviews
Reviews Say
Compared to NetSuite CRM, HubSpot Sales Hub is:
Better at Training
Better at Support
Easier to Implement
Less Transparent
Less Respectful
Less Inspiring
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Nutshell Inc
Nutshell
8.5
Composite
Score
+82
Emotional
Footprint
46
Reviews
Reviews Say
Compared to NetSuite CRM, Nutshell is:
Easier to Implement
Better at Support
Better at Training
Less Innovative
Less Inspiring
Less Respectful
Nutshell is an all-in-one CRM with sales, marketing, and engagement features that help B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. Every Nutshell subscription includes unlimited CRM contacts and data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an affordable price.
SugarCRM
SugarCRM
8.2
Composite
Score
+92
Emotional
Footprint
116
Reviews
Reviews Say
Compared to NetSuite CRM, SugarCRM is:
More Caring
Better at Training
Easier to Customize
Easier to Implement
Better at Support
More Efficient
At SugarCRM is a CRM Platform that leverages Enterprise’s core capabilities as a baseline for highly tailored applications and orchestrates complicated, multi-user and multi-system processes. With Enterprise, Sugar provides the tools to adapt your CRM to your business.
ActiveCampaign
ActiveCampaign
8.2
Composite
Score
+93
Emotional
Footprint
44
Reviews
Reviews Say
Compared to NetSuite CRM, ActiveCampaign is:
Better at Training
Easier to Implement
More Innovative
More Caring
More Efficient
Less Respectful
ActiveCampaign is a category-defining Customer Experience Automation Platform that meaningfully connects and engages with customers. It creates optimized customer experiences by automating many behind-the-scenes marketing, sales, and support processes. Businesses of all sizes have access to hundreds of pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for powerful cross-channel orchestration, segmentation and personalization.
Constant Contact, Inc.
Constant Contact
8.2
Composite
Score
+85
Emotional
Footprint
31
Reviews
Reviews Say
Compared to NetSuite CRM, Constant Contact is:
Better at Training
Easier to Implement
Better at Support
Better at Integrating
Less Inspiring
Less Reliable
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Salesforce.com Inc
Salesforce Sales Cloud Professional
8.2
Composite
Score
+87
Emotional
Footprint
74
Reviews
Reviews Say
Compared to NetSuite CRM, Salesforce Sales Cloud Professional is:
More Reliable
Better at Training
Less Inspiring
Less Transparent
Less Efficient
Less Caring
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Microsoft Corporation
Microsoft Dynamics 365 Sales Professional
8.1
Composite
Score
+88
Emotional
Footprint
73
Reviews
Reviews Say
Compared to NetSuite CRM, Microsoft Dynamics 365 Sales Professional is:
Easier to Implement
More Reliable
Less Transparent
Less Respectful
Less Efficient
Less Caring
Dynamics 365 Sales, Professional, helps you close more deals by knowing your customers better and having sales information readily available to make informed decisions faster. It is Ideal for enterprises that need a sales automation solution. The Sales Professional app is similar to the Sales Hub app, but the entities included in Sales Professional are a subset of the entities included in Sales Enterprise.
Sage Group
Sage CRM
8.0
Composite
Score
+91
Emotional
Footprint
80
Reviews
Reviews Say
Compared to NetSuite CRM, Sage CRM is:
Better at Training
Better at Support
Easier to Implement
Easier to Customize
More Efficient
Less Inspiring
Sage CRM provides sales teams with powerful tools and quick access to the information they need to manage and progress leads and opportunities. It is helping thousands of small and medium sized businesses across the globe automate their sales process. And Sage CRM gives you and your sales team detailed account and pipeline information so you can close deals faster.
Zendesk
Zendesk Sell
7.8
Composite
Score
+84
Emotional
Footprint
67
Reviews
Reviews Say
Compared to NetSuite CRM, Zendesk Sell is:
Better at Training
Better at Support
Less Transparent
Less Inspiring
Less Innovative
Less Caring
Zendesk Sell (formerly Base) is sales force automation software to enhance productivity, processes, and pipeline visibility for sales teams. Legacy sales management tools are often clunky and difficult to use, but Zendesk Sell is simple and designed to keep reps selling. Sell eliminates the friction from deal updates so reps and management are always able to access, analyze, and collaborate on relevant deal data.
Agile CRM
Agile CRM
7.7
Composite
Score
+88
Emotional
Footprint
34
Reviews
Reviews Say
Compared to NetSuite CRM, Agile CRM is:
Easier to Implement
Better at Support
Less Transparent
Less Respectful
Less Efficient
Less Caring
Agile CRM is a fully integrated sales, marketing and service suite – an All-in-One CRM for small businesses with full sales, marketing and service automation functionality. Agile CRM is the comprehensive, end-to-end CRM that delivers sales, marketing and support automation to help small and medium businesses manage all parts of a customer journey, from a single platform, in order to drive sustainable, scalable growth.
Pipeliner
Pipeliner CRM
7.7
Composite
Score
+91
Emotional
Footprint
47
Reviews
Reviews Say
Compared to NetSuite CRM, Pipeliner CRM is:
More Efficient
Better at Training
Better at Support
Less Transparent
Less Innovative
Less Respectful
Pipeliner CRM drives exceptional user engagement through its sales-friendly interface. With its uniform navigation and visual approach, users can learn the system quickly which drives high adoption rates and faster ROI. Plus users can easily customize what they see to make the system their own.
Workbooks
Workbooks CRM
7.1
Composite
Score
+71
Emotional
Footprint
25
Reviews
Reviews Say
Compared to NetSuite CRM, Workbooks CRM is:
Less Inspiring
Less Transparent
Less Innovative
Less Caring
Less Respectful
Harder to Implement
Developed by a team of entrepreneurs based in the UK, Workbooks is a robust SaaS-based CRM system offering Marketing and Sales Automation, Customer Service and Support, and a host of other useful business and customer relationship applications. The system is used by small and mid-sized companies in a variety of verticals, including consulting, healthcare, media, and professional services.
Maximizer
Maximizer CRM
6.6
Composite
Score
+69
Emotional
Footprint
35
Reviews
Reviews Say
Compared to NetSuite CRM, Maximizer CRM is:
Less Innovative
Less Inspiring
Less Caring
Less Efficient
Worse at Integrating
Less Reliable
How well do you know your customers? Imagine having a single place to track and share everything you know about each one; from their history and interests, to all your communications, documents and more. MaximizerCRM gives you the tools to drive satisfaction, loyalty and customer champions.
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