Top Qualified Alternatives and Competitors
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Common Features
Artificial Intelligence Engine | Leads Generation | Learning and Adaptability | Natural Language Processing | Personalized Service | Workflow Processing | Intent Extraction | Other Integrations
8.6
Composite
Score
+99
Emotional
Footprint
33
Reviews
Best Alternatives and Competitors to Qualified
Compare how Qualified stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.
FPT Smart Cloud Company Limited
FPT.AI
8.8
Composite
Score
+98
Emotional
Footprint
22
Reviews
Reviews Say
Compared to Qualified, FPT.AI is:
Easier to Customize
Better at Support
Easier to Use
Less Inspiring
Less Caring
Less Innovative
FPT.AI offers a comprehensive Conversational AI platform to build and deploy omni-channel virtual assistants in multiple languages (Indonesian, English, Vietnamese, Japanese), tailored to any business to amplify productivity and optimize operating costs. Trusted by global enterprises, FPT.AI has enabled 3200+ virtual assistants across various messaging & voice channels.
Dialogflow
8.8
Composite
Score
+98
Emotional
Footprint
25
Reviews
Reviews Say
Compared to Qualified, Dialogflow is:
More Innovative
Worse at Support
Worse at Training
Less Transparent
Harder to Use
Worse at Integrating
Give users new ways to interact with your product by building engaging voice and text-based conversational interfaces, such as voice apps and chatbots, powered by AI.
Kore.ai
Kore.ai Experience Optimization Platform
8.4
Composite
Score
+96
Emotional
Footprint
39
Reviews
Reviews Say
Compared to Qualified, Kore.ai Experience Optimization Platform is:
Worse at Integrating
Worse at Training
Harder to Implement
Harder to Use
Less Transparent
Worse at Support
Kore.ai is a market-leading conversational AI and digital UX technology partner for Global 2000 companies. It provides conversational AI and digital UX-rich virtual assistants, designed specifically for enterprises, for a diverse range of use cases across industries for engaging customers, employees, and partners. Its end-to-end, comprehensive Virtual Assistant Platform serves as a secure foundation for enterprises to design, build, test, host, and deploy AI-rich virtual assistants across 30+ different digital and voice channels.
Amazon
Amazon Lex
8.3
Composite
Score
+93
Emotional
Footprint
33
Reviews
Reviews Say
Compared to Qualified, Amazon Lex is:
Worse at Training
Worse at Support
Less Inspiring
Harder to Use
Harder to Implement
Less Caring
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions.
Yellow.ai
Yellow.ai
8.0
Composite
Score
+83
Emotional
Footprint
51
Reviews
Reviews Say
Compared to Qualified, Yellow.ai is:
Less Caring
Worse at Support
Worse at Training
Less Inspiring
Worse at Integrating
Less Reliable
World’s Leading Conversational CX Automation Platform bringing the best of AI and Human Intelligence together, to automate Customer Experience for large brands and enterprises.
Laiye
Laiye Chatbot
7.9
Composite
Score
+90
Emotional
Footprint
26
Reviews
Reviews Say
Compared to Qualified, Laiye Chatbot is:
Less Caring
Worse at Training
Less Reliable
Worse at Support
Harder to Implement
Less Respectful
Laiye's (formerly Mindsay) Conversational AI Chatbot makes customer interactions simple and efficient using conversational automation. We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for maximum automation of customer interactions and lowest total cost of ownership.
Ada
Ada
7.8
Composite
Score
+98
Emotional
Footprint
21
Reviews
Reviews Say
Compared to Qualified, Ada is:
More Transparent
Worse at Integrating
Harder to Use
Less Inspiring
Less Caring
Less Reliable
Ada is an AI customer service automation platform on a mission to make customer service extraordinary for everyone. Ada envisions a world where every customer interaction is resolved by AI, and makes it easy for businesses to automatically resolve the greatest number of customer service conversations — across channels and languages — with the least amount of effort. Since 2016, Ada has powered more than 4 billion automated customer interactions for brands like Meta, Verizon, AirAsia, YETI, and Square. Born in Toronto, Ada serves companies and their customers worldwide. For more information, visit www.ada.cx.
IBM
IBM watsonx Assistant
7.8
Composite
Score
+90
Emotional
Footprint
24
Reviews
Reviews Say
Compared to Qualified, IBM watsonx Assistant is:
Worse at Integrating
Less Inspiring
Worse at Support
Worse at Training
Harder to Implement
Harder to Customize
IBM watsonx™ Assistant is a market-leading, conversational artificial intelligence platform designed to help you overcome the friction of traditional support and deliver exceptional experiences.
Freshworks
Freshchat
7.7
Composite
Score
+92
Emotional
Footprint
10
Reviews
Reviews Say
Compared to Qualified, Freshchat is:
Easier to Customize
Worse at Training
Less Inspiring
Less Respectful
Less Efficient
Worse at Integrating
Freshchat, a modern live chat software, by Freshworks, is built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages. A leap from legacy live-chat, Freshchat helps businesses and its teams focus on a continuous and context-driven messaging experience. With features like campaigns, sales bot, integrated self-service, and intelligent message routing, responses to visitors’ questions are smarter and faster.
Jio Haptik Technologies Limited
Haptik
7.6
Composite
Score
+98
Emotional
Footprint
15
Reviews
Reviews Say
Compared to Qualified, Haptik is:
Worse at Training
Harder to Use
Harder to Implement
Worse at Integrating
Less Inspiring
Less Respectful
Jio Haptik has pioneered AI-powered innovation since 2013, processing 15 billion+ conversations and 10 million+ transactions in 100+ languages for businesses globally. Haptik has two lines of products - Contakt & Interakt - that respectively enable enterprises and SMBs to solve their customers’ biggest pain points. Contakt is an LLM-first customer experience suite comprising AI Assistant, Agent Co-Pilot, and Intelligent Analytics. Interakt is an AI-enabled CRM for SMBs to manage their business on WhatsApp. The company recently won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023.
Avaamo
Avaamo
7.5
Composite
Score
+89
Emotional
Footprint
22
Reviews
Reviews Say
Compared to Qualified, Avaamo is:
Less Caring
Less Innovative
Worse at Training
Worse at Integrating
Worse at Support
Less Reliable
Avaamo is a deep-learning software company that specializes in conversational interfaces to solve specific, high impact problems in the enterprise.
Verloop.io
Verloop.io
7.5
Composite
Score
+91
Emotional
Footprint
22
Reviews
Reviews Say
Compared to Qualified, Verloop.io is:
Worse at Support
Worse at Training
Worse at Integrating
Less Inspiring
Less Efficient
Less Reliable
We're the world's leading customer support automation platform. We help businesses deliver delightful support experiences to their customers, across channels.
Salesloft, Inc
Drift Conversation Cloud
7.5
Composite
Score
+80
Emotional
Footprint
28
Reviews
Reviews Say
Compared to Qualified, Drift Conversation Cloud is:
Less Reliable
Less Transparent
Worse at Training
Worse at Support
Less Innovative
Less Efficient
With Drift any conversation can be a conversion. Instead of traditional marketing and sales platforms that rely on forms and follow ups, Drift connects your business with the best leads in real-time.
ultimate.ai
Ultimate
7.1
Composite
Score
+89
Emotional
Footprint
16
Reviews
Reviews Say
Compared to Qualified, Ultimate is:
Worse at Support
Less Efficient
Worse at Training
Harder to Use
Harder to Customize
Less Inspiring
Free your agents and get instant ROI with customer service automation. Deflect up to 80% of repetitive inquiries and deliver 24/7 multilingual customer support.
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