Top CallTrackingMetrics Alternatives and Competitors
Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.
CallTrackingMetrics is a digital platform that uses call tracking intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center.
Common Features
Call Recording | Audio Transcription | Artificial Intelligence Engine | Conversation Coaching | Call Analytics | Dashboards and Reporting | Pipeline Visibility | Role-Based Access | Application Integration | Manager Annotation and Feedback | Mobile Support
8.5
Composite
Score
+88
Emotional
Footprint
47
Reviews
Best Alternatives and Competitors to CallTrackingMetrics
Compare how CallTrackingMetrics stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.
Gong.io Inc.
Gong
9.1
Composite
Score
+93
Emotional
Footprint
168
Reviews
Reviews Say
Compared to CallTrackingMetrics, Gong is:
More Innovative
More Inspiring
Easier to Use
Easier to Customize
Worse at Support
Less Respectful
Gong is a revenue intelligence platform for B2B sales teams. It helps you close more deals by shining the light on your team’s sales conversations. It records, transcribes, and analyzes all sales calls so you can drive sales effectiveness across your entire team.
Salesforce.com Inc
Salesforce Sales Cloud Enterprise
8.6
Composite
Score
+94
Emotional
Footprint
28
Reviews
Reviews Say
Compared to CallTrackingMetrics, Salesforce Sales Cloud Enterprise is:
More Innovative
More Inspiring
More Efficient
More Caring
Easier to Customize
Worse at Support
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Salesloft, Inc
Salesloft
8.6
Composite
Score
+86
Emotional
Footprint
69
Reviews
Reviews Say
Compared to CallTrackingMetrics, Salesloft is:
More Innovative
Less Efficient
Worse at Support
Less Respectful
Less Transparent
Worse at Training
Salesloft is an AI-powered revenue orchestration platform that brings certainty to every revenue action and customer interaction. Salesloft helps sales teams drive more revenue with the only complete Sales Engagement platform available in the market. Salesloft is the one place for sellers and managers to go to execute all their digital selling tasks, communicate with buyers, understand what to do next, forecast with accuracy, and get the coaching and insights they need to win more deals.
ZoomInfo Technologies Inc
Chorus by ZoomInfo
8.4
Composite
Score
+83
Emotional
Footprint
340
Reviews
Reviews Say
Compared to CallTrackingMetrics, Chorus by ZoomInfo is:
More Innovative
Worse at Support
Less Reliable
Less Respectful
Less Transparent
Less Efficient
Chorus was created to understand what influences conversation outcomes, and make it easy to learn from and influence the thousands of conversations your team has. Today, almost all of those conversations and the insights they contain are forgotten the second they end, except for the few notes captured in your CRM. We're changing that.
Clari
Clari Copilot
8.0
Composite
Score
+92
Emotional
Footprint
34
Reviews
Reviews Say
Compared to CallTrackingMetrics, Clari Copilot is:
More Innovative
More Efficient
Better at Integrating
More Inspiring
More Transparent
Worse at Support
Clari Copilot is a conversational intelligence solution that is purpose-built for revenue teams. Clari Copilot’s (formerly Wingman) conversation intelligence platform gives reps and managers everything they need to compete fiercely, spot revenue leak, and close deals faster.
Balto
Balto
8.0
Composite
Score
+93
Emotional
Footprint
19
Reviews
Reviews Say
Compared to CallTrackingMetrics, Balto is:
More Inspiring
Less Transparent
Less Reliable
Worse at Support
Less Caring
Worse at Integrating
Post-call analytics tools can help you identify how to win more calls but all the data in the world won't help you put those insights into action when it counts: during conversations. Only Balto pairs comprehensive speech analytics with real-time guidance to give your agents the knowledge and confidence to navigate every call. Balto's best-in-class AI understands the full context of both sides of the conversation and gives smart guidance at the right time for better outcomes. Balto’s built for agent empowerment, not enforcement.
Revenue.io
Revenue.io
7.6
Composite
Score
+85
Emotional
Footprint
34
Reviews
Reviews Say
Compared to CallTrackingMetrics, Revenue.io is:
More Efficient
Worse at Support
Less Inspiring
Less Reliable
Harder to Customize
Worse at Training
Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictable results and optimize their entire revenue operation.
CallRail
CallRail
7.6
Composite
Score
+89
Emotional
Footprint
28
Reviews
Reviews Say
Compared to CallTrackingMetrics, CallRail is:
More Inspiring
Worse at Support
Worse at Training
Less Innovative
Less Reliable
Less Transparent
CallRail is here to bring complete visibility to the marketers who rely on quality inbound leads to measure success. Our customers live in a results-driven world, and giving them a clear view into their digital marketing efforts is a first priority for CallRail. We see the opportunities in surfacing and connecting data from calls, forms, and beyond—helping our customers get to better outcomes.
Invoca Inc
Invoca
7.3
Composite
Score
+85
Emotional
Footprint
34
Reviews
Reviews Say
Compared to CallTrackingMetrics, Invoca is:
More Innovative
Harder to Implement
Worse at Training
Less Reliable
Worse at Support
Harder to Use
Invoca is a revenue execution platform that connects marketing and sales teams to help them track and optimize the buying journey to drive more revenue. By using a comprehensive revenue execution platform with deep integrations with leading technology platforms, revenue teams can better connect their paid media investments directly to revenue, improve digital engagement, and deliver the best buyer experiences to drive more sales. From marketing to sales and eCommerce to CX, Invoca’s active conversation intelligence platform enables revenue teams to create better buying experiences, drive more leads, and increase revenue.
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