AIOps
Top ServiceNow IT Operations Management Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Move IT operations from a reactive team to one that works intelligently for the business. Gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend. Deliver high-performance business services with visibility and AIOps.

7.7

Composite
Score

+90

Emotional
Footprint

17

Reviews

Best Alternatives and Competitors to ServiceNow IT Operations Management

Compare how ServiceNow IT Operations Management stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Dynatrace

Dynatrace

8.4

Composite
Score

+98

Emotional
Footprint

33

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, Dynatrace is:

More Caring

More Inspiring

More Transparent

More Efficient

Worse at Support

Harder to Customize

BigPanda

BigPanda

8.0

Composite
Score

+85

Emotional
Footprint

25

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, BigPanda is:

More Caring

Harder to Customize

Less Innovative

Worse at Training

Worse at Support

Less Transparent

Cisco Systems

AppDynamics

7.9

Composite
Score

+92

Emotional
Footprint

32

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, AppDynamics is:

More Caring

More Inspiring

More Respectful

Worse at Support

Less Innovative

Worse at Training

New Relic, Inc.

New Relic

7.9

Composite
Score

+88

Emotional
Footprint

30

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, New Relic is:

More Caring

More Inspiring

More Transparent

Less Innovative

Worse at Support

Less Reliable

Cisco Systems

Splunk IT Service Intelligence

7.8

Composite
Score

+92

Emotional
Footprint

34

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, Splunk IT Service Intelligence is:

More Caring

More Inspiring

Worse at Support

Worse at Training

Harder to Implement

Harder to Customize

Datadog

Datadog

7.6

Composite
Score

+90

Emotional
Footprint

24

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, Datadog is:

More Caring

More Transparent

Less Innovative

Worse at Support

Worse at Training

Harder to Customize

BMC Software

BMC TrueSight Operations Management

7.1

Composite
Score

+85

Emotional
Footprint

24

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, BMC TrueSight Operations Management is:

More Caring

Worse at Training

Less Transparent

Worse at Support

Worse at Integrating

Harder to Customize

Most Popular ServiceNow IT Operations Management Comparisons