AIOps
Top ServiceNow IT Operations Management Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Move IT operations from a reactive team to one that works intelligently for the business. Gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend. Deliver high-performance business services with visibility and AIOps.

7.9

Composite
Score

+94

Emotional
Footprint

21

Reviews

Best Alternatives and Competitors to ServiceNow IT Operations Management

Compare how ServiceNow IT Operations Management stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Dynatrace

Dynatrace

8.3

Composite
Score

+96

Emotional
Footprint

48

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, Dynatrace is:

More Inspiring

More Transparent

More Efficient

Harder to Customize

Worse at Support

Harder to Implement

Datadog

Datadog

8.0

Composite
Score

+90

Emotional
Footprint

30

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, Datadog is:

Less Innovative

Worse at Training

Less Reliable

Harder to Customize

Less Inspiring

Worse at Support

BigPanda

BigPanda

7.9

Composite
Score

+92

Emotional
Footprint

42

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, BigPanda is:

Harder to Customize

Worse at Integrating

Harder to Implement

Worse at Training

Worse at Support

Less Transparent

Elastic

Elastic Observability

7.9

Composite
Score

+96

Emotional
Footprint

18

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, Elastic Observability is:

More Respectful

More Transparent

More Inspiring

Less Caring

Harder to Customize

Worse at Training

IBM

IBM Cloud Pak for AIOps

7.8

Composite
Score

+88

Emotional
Footprint

15

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, IBM Cloud Pak for AIOps is:

Less Efficient

Less Innovative

Less Reliable

Harder to Customize

Worse at Support

Worse at Integrating

New Relic

New Relic

7.8

Composite
Score

+91

Emotional
Footprint

36

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, New Relic is:

More Inspiring

Less Innovative

Worse at Support

Worse at Integrating

Less Transparent

Less Reliable

Cisco Systems

Splunk AppDynamics

7.8

Composite
Score

+95

Emotional
Footprint

38

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, Splunk AppDynamics is:

More Respectful

More Caring

Less Innovative

Worse at Training

Worse at Support

Harder to Customize

ScienceLogic

ScienceLogic

7.6

Composite
Score

+98

Emotional
Footprint

12

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, ScienceLogic is:

More Transparent

Harder to Customize

Worse at Support

Worse at Training

Harder to Implement

Harder to Use

PagerDuty

PagerDuty Platform

7.5

Composite
Score

+97

Emotional
Footprint

11

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, PagerDuty Platform is:

More Transparent

More Respectful

More Efficient

Worse at Support

Worse at Integrating

Worse at Training

Moogsoft

Moogsoft

7.5

Composite
Score

+87

Emotional
Footprint

25

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, Moogsoft is:

Worse at Support

Worse at Training

Less Innovative

Less Inspiring

Harder to Use

Less Reliable

Cisco Systems

Splunk IT Service Intelligence

7.3

Composite
Score

+89

Emotional
Footprint

39

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, Splunk IT Service Intelligence is:

Harder to Implement

Worse at Support

Worse at Training

Harder to Use

Less Caring

Worse at Integrating

Vunet Systems

VuNet vuSmartMaps

7.3

Composite
Score

+83

Emotional
Footprint

31

Reviews

Reviews Say

Compared to ServiceNow IT Operations Management, VuNet vuSmartMaps is:

Less Innovative

Less Caring

Harder to Customize

Worse at Integrating

Less Efficient

Less Respectful

Most Popular ServiceNow IT Operations Management Comparisons