Patient Management Software

Patient Management

What is Patient Management Software?

Patient Management systems are specially designed database applications designed to serve hospitals and healthcare services. Due to the nature of the data stored in these systems, and the criticality of the data for patient health, these systems are highly regulated and controlled.​

Common Features

  • Patient/ Physician Scheduling
  • Patient Engagement
  • Admissions Management
  • Discharge Management
  • Patient Portal
  • Bed Management
  • Medical Billing
  • Patient Tracking
  • Referral Management
  • Patient Flow Management
  • Wait Time Tracking

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Top Patient Management Software 2024

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

Composite Score
7.0 /10
CX Score
7.1 /10

Give patients tools to settle their bills, manage their accounts, schedule appointments, pre-register online, and view lab results with a self-service portal.

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Pros

  • Respectful
  • Helps Innovate
  • Friendly Negotiation
  • Continually Improving Product
Composite Score
6.4 /10
CX Score
6.3 /10

eClinical Works Patient Engagement provides a suite of tools focused on making communication between providers and patients secure, easy, and convenient.

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Pros

  • Fair
  • Trustworthy
  • Effective Service
  • Acts with Integrity

Cons

  • Under Delivered

Products below are ineligible for awards due to insufficient recent reviews

Netsmart Technologies, Inc.

Netsmart CarePointe

Composite Score
7.1 /10
CX Score
7.2 /10

Consumers can play an active role in their care with our web-based online resource, myHealthPointe.portal. This interactive site provides consumers with the communication tools needed to engage in the full spectrum of their care.

Pros

  • Helps Innovate
  • Client's Interest First
  • Generous Negotitation
  • Transparent

Cons

  • Less Reliable
  • Commodity Features
Composite Score
6.9 /10
CX Score
6.7 /10

With SCI you and your community partners are empowered to provide better patient access experiences while also improving financial outcomes.

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Pros

  • Acts with Integrity
  • Generous Negotitation
  • Transparent
  • Security Protects

Cons

  • Charges for Enhancements
  • Slower Product Innovation
  • Leverages Incumbent Status
Composite Score
6.7 /10
CX Score
6.9 /10

To thrive in the evolving healthcare ecosystem, MEDHOST is working with Customers to implement solutions for tomorrow’s dynamic challenges. Understanding that changing reimbursement structures and patient choice impacts Customer needs, we are focused on better enabling the management of the patient as a consumer.

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Pros

  • Continually Improving Product
  • Client Friendly Policies
  • Includes Product Enhancements
  • Helps Innovate
Composite Score
6.7 /10
CX Score
6.7 /10

Connect with your patients, wherever they are, with patient engagement services that enhance care and reduce no-shows.

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Pros

  • Inspires Innovation
  • Efficient Service
  • Respectful
  • Client Friendly Policies

Cons

  • Under Delivered
TeleTracking Technologies

TeleTracking Patient Management

Composite Score
6.7 /10
CX Score
6.7 /10

We offer real-time results for real-life hospital challenges. Improve your efficiency and productivity with a host of tailored software solutions from TeleTracking.

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Pros

  • Respectful
  • Efficient Service
  • Trustworthy
  • Fair
Composite Score
6.3 /10
CX Score
6.2 /10

ECLIPSE allows you to simultaneously edit multiple patients, appointments, and services and as interruptions occur, you simply retrieve appropriate windows or patient folders to handle them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Less Effective Service
Composite Score
6.3 /10
CX Score
7.0 /10

Whether in primary, secondary, mental health or community care, our aim is to provide every healthcare professional with the solutions they need to deliver patient care efficiently, and to the highest standards.

Pros

  • Effective Service
  • Saves Time
  • Client's Interest First
  • Reliable
Netsmart Technologies, Inc.

Netsmart Administration Solutions

Composite Score
6.3 /10
CX Score
6.5 /10

Netsmart is the trusted partner for health and human services' largest connected community of providers and payers. Netsmart provides on demand and traditional software solutions to automate key financial, clinical and management processes.

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Pros

  • Fair
  • Acts with Integrity
  • Transparent
  • Inspires Innovation