Chatbots
Top Dialogflow Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Give users new ways to interact with your product by building engaging voice and text-based conversational interfaces, such as voice apps and chatbots, powered by AI. Build hybrid conversational agents with both deterministic and generative AI functionality. This allows you to have strict controls and use generative AI to better meet customer needs. Dialogflow CX is generally available (GA) and Conversational Agents is currently in Preview.

8.4

Composite
Score

+91

Emotional
Footprint

57

Reviews

Best Alternatives and Competitors to Dialogflow

Compare how Dialogflow stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Intercom

Intercom

9.1

Composite
Score

+96

Emotional
Footprint

111

Reviews

Reviews Say

Compared to Dialogflow, Intercom is:

Easier to Customize

Easier to Use

Better at Integrating

Better at Training

More Transparent

More Inspiring

Tidio

Tidio

9.1

Composite
Score

+98

Emotional
Footprint

64

Reviews

Reviews Say

Compared to Dialogflow, Tidio is:

Easier to Customize

More Transparent

Easier to Use

More Inspiring

More Efficient

More Caring

LiveChat

LiveChat

8.5

Composite
Score

+84

Emotional
Footprint

140

Reviews

Reviews Say

Compared to Dialogflow, LiveChat is:

Less Innovative

Less Reliable

Less Transparent

Less Efficient

Less Caring

Less Inspiring

Salesloft, Inc

Drift Conversation Cloud

8.5

Composite
Score

+95

Emotional
Footprint

50

Reviews

Reviews Say

Compared to Dialogflow, Drift Conversation Cloud is:

Easier to Customize

Easier to Use

More Efficient

More Inspiring

More Respectful

Worse at Support

Birdeye

Birdeye

8.3

Composite
Score

+96

Emotional
Footprint

40

Reviews

Reviews Say

Compared to Dialogflow, Birdeye is:

Easier to Use

More Efficient

More Caring

Easier to Customize

Better at Support

Better at Training

Infobip

Infobip Conversations

8.2

Composite
Score

+98

Emotional
Footprint

12

Reviews

Reviews Say

Compared to Dialogflow, Infobip Conversations is:

Easier to Customize

Easier to Implement

Better at Support

Easier to Use

Better at Training

Better at Integrating

ManyChat

Manychat

8.2

Composite
Score

+92

Emotional
Footprint

46

Reviews

Reviews Say

Compared to Dialogflow, Manychat is:

Easier to Customize

More Caring

Easier to Use

Less Innovative

Less Efficient

Less Inspiring

Laiye

Laiye Chatbot

8.2

Composite
Score

+95

Emotional
Footprint

40

Reviews

Reviews Say

Compared to Dialogflow, Laiye Chatbot is:

Easier to Customize

More Inspiring

More Transparent

Less Caring

Less Reliable

Harder to Implement

HubSpot

Hubspot Live Chat

8.1

Composite
Score

+93

Emotional
Footprint

23

Reviews

Reviews Say

Compared to Dialogflow, Hubspot Live Chat is:

More Inspiring

Better at Training

More Transparent

Less Innovative

Less Caring

Less Respectful

Qualified

Qualified

7.8

Composite
Score

+99

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Dialogflow, Qualified is:

More Inspiring

More Efficient

More Caring

Better at Integrating

More Respectful

More Reliable

Jio Haptik Technologies Limited

Haptik

7.8

Composite
Score

+93

Emotional
Footprint

15

Reviews

Reviews Say

Compared to Dialogflow, Haptik is:

More Transparent

Easier to Customize

Worse at Training

Worse at Support

Harder to Implement

Less Innovative

Ada

Ada

7.7

Composite
Score

+81

Emotional
Footprint

36

Reviews

Reviews Say

Compared to Dialogflow, Ada is:

Easier to Use

Less Inspiring

Less Transparent

Less Reliable

Less Innovative

Worse at Integrating

Freshworks

Freshchat

7.7

Composite
Score

+85

Emotional
Footprint

38

Reviews

Reviews Say

Compared to Dialogflow, Freshchat is:

Less Inspiring

Less Efficient

Less Innovative

Less Reliable

Less Caring

Less Respectful

LivePerson

LivePerson Conversational Cloud

7.2

Composite
Score

+77

Emotional
Footprint

30

Reviews

Reviews Say

Compared to Dialogflow, LivePerson Conversational Cloud is:

Less Innovative

Less Efficient

Less Caring

Less Reliable

Less Inspiring

Worse at Training

Chatfuel

Chatfuel

7.2

Composite
Score

+79

Emotional
Footprint

12

Reviews

Reviews Say

Compared to Dialogflow, Chatfuel is:

Less Transparent

Less Respectful

Less Caring

Worse at Training

Worse at Support

Harder to Customize

Moveworks

Moveworks

7.0

Composite
Score

+67

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Dialogflow, Moveworks is:

Less Reliable

Less Efficient

Less Innovative

Less Inspiring

Harder to Customize

Less Respectful

Most Popular Dialogflow Comparisons