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Emotional Footprint Awards 2024

Endpoint Protection - Enterprise


SoftwareReviews names as Endpoint Protection - Enterprise Emotional Footprint Award Winners.


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Endpoint Protection - Enterprise

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

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See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Other Evaluated Vendors


Malwarebytes

ThreatDown EDR

ThreatDown EDR (endpoint detection and response) is enriched by Malwarebytes global threat intelligence and its patented remediation engine that removes every trace of malware to prevent reinfection. Seven-day ransomware rollback ensures organizations can turn the clock back on attacks and restore systems.

9.1

CX Score

CX
Score

+92

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

1% Negative 93% Positive
442Reviews

Sophos

Sophos Intercept X Endpoint

Sophos Intercept X is the world's best endpoint protection, combining ransomware protection, deep learning malware detection, exploit prevention, EDR, and more in a single solution.

8.8

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

2% Negative 93% Positive
92Reviews

Bitdefender

Bitdefender GravityZone Endpoint Detection and Response

GravityZone Risk Management reduces the attack surface and measurably improves your security posture, as it identifies, scores and mitigates risks associated with software vulnerabilities, misconfigurations, and user behavior.

8.7

CX Score

CX
Score

+98

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

0% Negative 98% Positive
24Reviews

ESET

ESET Endpoint Security

Secure your endpoints across multiple platforms and locations with detection for known and emerging threats. Equipped with proactive malware defense and engineered to be light on your systems, endpoint security gives you the protection you need with fewer interruptions and false positives.

8.7

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

2% Negative 93% Positive
81Reviews

Microsoft Corporation

Microsoft Defender for Endpoint

Microsoft Defender for Endpoint is an enterprise endpoint security platform designed to help enterprise networks prevent, detect, investigate, and respond to advanced threats. Defender for Endpoint customers need to apply for the Microsoft Threat Experts managed threat hunting service to get proactive Targeted Attack Notifications and to collaborate with experts on demand. Experts on Demand is an add-on service. Targeted Attack Notifications are always included after you have been accepted into Microsoft Threat Experts managed threat hunting service.

8.7

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

3% Negative 87% Positive
123Reviews

OpenText Corporation

Webroot Business Endpoint Protection

Webroot® Business Endpoint Protection is a next-generation, fully cloud-based endpoint security solution that harness the power of machine learning to continuously monitor and adapt endpoint threat detection, protection, and prevention.

8.5

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

2% Negative 92% Positive
66Reviews

Crowdstrike

Crowdstrike Falcon Platform

Detect, prevent and respond to attacks with next-generation endpoint protection delivered via the Falcon Platform.

8.4

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

2% Negative 93% Positive
59Reviews

Trend Micro

Trend Micro Apex One

Trend Micro Apex One™ protection offers advanced automated threat detection and response against an ever-growing variety of threats, including fileless and ransomware. Our cross-generational blend of modern techniques provides highly tuned endpoint protection that maximizes performance and effectiveness.

8.3

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

2% Negative 90% Positive
42Reviews

SentinelOne

SentinelOne Singularity Endpoint

One intelligent platform for superior visibility and enterprise-wide prevention, detection, and response across your attack surface, from endpoints and servers to mobile devices.

8.1

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

0% Negative 91% Positive
18Reviews

Palo Alto Networks

Palo Alto Networks Cortex XDR

To stay ahead of fast-moving threats, you need AI-powered endpoint security that continuously learns new attack techniques. Cortex XDR™ offers protection that blocks all malware, exploits and fileless attacks to keep your endpoints safe

8.0

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

2% Negative 92% Positive
29Reviews

Qualys, Inc.

Qualys TruRisk Platform

TruRisk is the industry standard on how to apply risk-based prioritization to your cyber security program. While EPSS and CVSS are foundational metrics for severity, they can miss real threats and fail to filter out non-critical risk without complete business context of the environment.

8.0

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

1% Negative 91% Positive
16Reviews

BlackBerry Limited

BlackBerry Cybersecurity

Secure and protect your users and devices, even BYOD laptops and smartphones, with a solution that’s focused on earning trust across any endpoint and continuously validating that trust at every event or transaction.

6.7

CX Score

CX
Score

+74

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

8% Negative 82% Positive
34Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

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