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Emotional Footprint Awards 2024

AP Automation


SoftwareReviews names Yooz and Spendesk Platform as AP Automation Emotional Footprint Award Winners.


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AP Automation

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

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See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Spendesk

Spendesk Platform

Spendesk is an all-in-one spend management solution that delivers more control, visibility, and automation to today's finance teams. Combine spend approvals, virtual cards, physical cards, expense reimbursements, and invoice management into a single source of truth. With automated reconciliation processes and complete pre-spend control, finance teams are empowered to make smarter spending decisions.

8.8

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

0% Negative 96% Positive
Badge Winner
35Reviews

Yooz

Yooz

Yooz provides the smartest, most powerful and easiest-to-use cloud-based E-invoicing and Purchase-to-Pay (P2P) automation solution. It delivers unmatched savings, speed and security with affordable zero-risk subscriptions to more than 5,000 customers and 300,000 users worldwide. Yooz’s unique solution leverages Artificial Intelligence and RPA technologies to deliver an amazing level of automation with extreme simplicity, traceability and end-to-end customizable features. It simply integrates E-invoicing and AP Automation into information systems or ERPs with more than 250 native connectors, exceeding any other solution on the market.

8.7

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

2% Negative 88% Positive
Badge Winner
54Reviews

Other Evaluated Vendors


Melio

Melio Accounts Payable

Melio gives businesses the flexibility to pay and get paid exactly how they want. Pay domestic and international vendors, expedite payments, or pay by card—all in one place. Gain more control over your payment process.

8.3

CX Score

CX
Score

+78

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

7% Negative 85% Positive
45Reviews

Sage Group

Sage Intacct

Sage Intacct helps organizations thrive in today’s ever-changing, digital world with seamlessly connected solutions across accounting & ERP, planning, analytics, and payroll. Get instant insights to make data-driven decisions, using up-to-the-minute, multi-dimensional reporting and dashboards and plug-and-play advanced analytics. Armed with insights and more time for strategy, you can focus on growing your business and people.

8.3

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

1% Negative 90% Positive
32Reviews

Stampli

Stampli AP Automation

Stampli is the only finance automation platform centered on accounts payable. Built by AP experts for efficiency across the entire invoice lifecycle, Stampli creates breakthrough productivity for AP and finance teams by centralizing all invoice-related communication, documentation and workflows into a single view for each invoice, and by automating all manual activities using Billy the Bot™, the industry’s only proven AI. Billy the Bot has saved millions of hours of labor for Stampli customers as it processes $85B+ invoices every year. Stampli implements within weeks, not months, and is easy to learn for any stakeholder involved in the invoice lifecycle.

8.2

CX Score

CX
Score

+98

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

0% Negative 98% Positive
18Reviews

Airbase Inc.

Airbase Platform

Airbase modern spend management combines guided procurement, accounts payable automation, expense management, and corporate cards. It’s the best way to control spending, close the books faster, build a culture of compliance, and make teams more productive. Airbase brings efficiency to approvals, accounting, and payments with a process employees love.

8.1

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

0% Negative 95% Positive
20Reviews

Beanworks Solutions Inc

Quadient Invoice Automation

Empower your accounting team by reducing data entry and approval follow-ups, making your accounts payable process more cost-effective and less prone to errors.

7.9

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

1% Negative 90% Positive
24Reviews

SAP Concur

Concur Invoice

Automate AP management to be more efficient, increase profitability, and get more visibility into spending. Vendor payments can impact profitability just as much as revenue. Yet, many businesses continue to use inefficient manual processes to manage AP. By automating invoice management, your business can get more visibility into spending, reduce tedious tasks, and improve your bottom line.

7.8

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

2% Negative 91% Positive
21Reviews

Bill.com

Bill AP Automation

The intelligent way to create and pay bills, send invoices, and get paid. Get started with Bill.com.

7.8

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

4% Negative 90% Positive
28Reviews

For the full list of vendors in this space, click here.

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