Data Quadrant Awards 2024

Managed Detection & Response

SoftwareReviews names Field Effect MDR, Crowdstrike Falcon Platform, Huntress Managed Security Platform, Alert Logic MDR, Arctic Wolf MDR, and Red Canary MDR as Managed Detection & Response Data Quadrant Award Winners.

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Managed Detection & Response

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

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A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

user satisfaction rankings
|
vendor capability comparisons
|
business value scores
|
individual feature evaluations
|
emotional connection to products

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30+ pages

Managed Detection & Response Data Quadrant

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists

42Reviews

Field Effect

Field Effect MDR

Built from the ground-up to detect and respond to abnormal behaviour on endpoints, cloud services, and networks, Field Effect MDR (formerly Field Effect Covalence) is a holistic cyber security solution that delivers visibility into the threats and risks facing your business—giving you the advantages of automated cyber security, backed by human intelligence. No matter the size of your team or where they work, Field Effect MDR extends across your entire IT infrastructure. It pinpoints the cyber threats and vulnerabilities targeting your business and delivers the information you need to respond—all from one user-friendly platform.

9.5

Composite
Score

+99

Emotional
Footprint

98%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

32Reviews

Crowdstrike

Crowdstrike Falcon Platform

Detect, prevent and respond to attacks with next-generation endpoint protection delivered via the Falcon Platform.

8.4

Composite
Score

+93

Emotional
Footprint

93%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

17Reviews

Huntress Labs Inc

Huntress Managed Security Platform

The Huntress Managed Security Platform quickly deploy and manage real-time protection for endpoints, email, and employees - all from a single dashboard. Protecting endpoints and Microsoft 365 identities doesn’t happen magically. See the features and services that act as our platform’s foundation.

8.4

Composite
Score

+95

Emotional
Footprint

94%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

32Reviews

Fortra

Alert Logic MDR

Cybersecurity attacks are on the rise. Alert Logic MDR® gives organizations the tools and expertise to detect, respond to, and eliminate security issues in their systems and networks.

8.3

Composite
Score

+97

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

12Reviews

Arctic Wolf Networks

Arctic Wolf MDR

Arctic Wolf® Managed Detection and Response (MDR) provides 24×7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.

8.2

Composite
Score

+98

Emotional
Footprint

90%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

16Reviews

Red Canary

Red Canary MDR

Red Canary was founded to make security better. We defend hundreds of organizations around the world, with customers ranging from global Fortune 100s to 100-endpoint organizations. Our cloud-based MDR levels the playing field for businesses of all sizes by empowering your modern security operations center. to win against rapidly evolving adversaries.

8.1

Composite
Score

+91

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

Vendor Capability Awards

Availability and Quality of Training

Field Effect MDR

Breadth of Features

eSentire

Business Value Created

Field Effect MDR

Ease of Customization

Alert Logic MDR

Ease of Data Integration

Field Effect MDR

Ease of IT Administration

Field Effect MDR

Ease of Implementation

Field Effect MDR

Product Strategy and Rate of Improvement

Field Effect MDR

Quality of Features

Field Effect MDR

Usability and Intuitiveness

Field Effect MDR

Vendor Support

Field Effect MDR

Vendor Capability Awards

Availability and Quality of Training

Field Effect MDR

Breadth of Features

eSentire

Business Value Created

Field Effect MDR

Ease of Customization

Alert Logic MDR

Ease of Data Integration

Field Effect MDR

Ease of IT Administration

Field Effect MDR

Ease of Implementation

Field Effect MDR

Product Strategy and Rate of Improvement

Field Effect MDR

Quality of Features

Field Effect MDR

Usability and Intuitiveness

Field Effect MDR

Vendor Support

Field Effect MDR

Other Evaluated Vendors

20Reviews

eSentire

eSentire is Managed Detection and Response, protecting your critical data and applications. It provides complete, multi-signal Managed Detection and Response providing 24/7 cutting-edge protection against cyber attackers that bypass traditional cybersecurity controls. eSentire MDR means high fidelity detection and unparalleled response. You shouldn’t settle for partial security, so we ingest multiple signals, correlating data across your network, endpoint, log, and cloud sources to disrupt threats before they impact your business.

8.0

Composite
Score

+98

Emotional
Footprint

90%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

21Reviews

Cynet

Cynet 360

The Cynet security platform correlates and analyzes indicators across all fronts of the organization – networks, files, users and endpoints – to establish risk-ranking and hone in on previously unidentified threats.

7.9

Composite
Score

+97

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

22Reviews

Sophos

Sophos Managed Detection and Response

Sophos Managed Threat Response (MTR) provides 24/7 threat hunting, detection, and response capabilities delivered by an expert team as a fully-managed service. Built on our Intercept X Advanced with EDR technology, Sophos MTR fuses machine learning technology and expert analysis for improved threat hunting and detection, deeper investigation of alerts, and targeted actions to eliminate threats with speed and precision.

7.7

Composite
Score

+84

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

25Reviews

Netsurion

Netsurion Managed XDR delivers both the technology and expertise you need to succeed. Our Open XDR platform unifies your existing security telemetry to deliver wider attack surface coverage and deeper threat analytics resulting in greater security visibility. Our SOC does the heavy lifting for you of proactive threat hunting, event correlation and analysis, and provides you with guided remediation. The result is a force multiplier that allows your IT team to be confident and in control again while also maximizing all of your cybersecurity investments.

7.6

Composite
Score

+85

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

21Reviews

Rapid7

Rapid7 Managed Detection and Response

Rapid7 MDR is built from the ground up to help security teams of all sizes and experiences strengthen their security posture, find and stop attackers, and stay ahead of emerging threats. It is a combination of security expertise and leading technology solutions to detect dynamic threats quickly across your entire ecosystem to provide the hands-on, 24/7/365 monitoring, proactive threat hunting, effective response support, tailored security guidance, and team of Active Response experts to stop malicious activity and help you accelerate your security maturity.

7.4

Composite
Score

+81

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

14Reviews

OpenText Corporation

Pillr Platform

Pillr goes beyond traditional cybersecurity limits by not only aggregating your security data, but by offering SOC-as-a-Service (SOCaaS) to address the critical gaps left by standard EDR tools. Our approach ensures you're not confined to a specific toolset, enabling a more flexible and effective cyber defense strategy. With Pillr, you benefit from comprehensive monitoring and expert analysis, ensuring a proactive defense against the inevitable threats.

7.4

Composite
Score

+74

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

For the full list of vendors in this space, click here.

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.