Data Quadrant Awards 2024
IT Asset Management - Enterprise
SoftwareReviews names ServiceNow Asset Management and IBM Maximo as IT Asset Management - Enterprise Data Quadrant Award Winners.
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IT Asset Management - Enterprise
Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.
Read The In-Depth Report
A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.
- user satisfaction rankings
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- vendor capability comparisons
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- business value scores
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- individual feature evaluations
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- emotional connection to products
30+ pages
![IT Asset Management - Enterprise Data Quadrant](https://cdn.softwarereviews.com/production/data_quadrant_images/category_awards/1848/original/ITAM-ENT-DQ.png?1719261080)
Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.
Evaluate the Complete
Software Experience
When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Gold Medalists
Vendor Capability Awards
Availability and Quality of Training
ServiceNow Asset Management
![Badge Winner](https://cdn0.softwarereviews.com/assets/awards/top_rated_awards_badge_2024-e228235df1ea68e2d68185f34ac9577f42ff2f9135cd636d50cdbd2bddfa8fc6.png)
Breadth of Features
BMC Helix Discovery
![Badge Winner](https://cdn0.softwarereviews.com/assets/awards/top_rated_awards_badge_2024-e228235df1ea68e2d68185f34ac9577f42ff2f9135cd636d50cdbd2bddfa8fc6.png)
Business Value Created
ServiceNow Asset Management
![Badge Winner](https://cdn0.softwarereviews.com/assets/awards/top_rated_awards_badge_2024-e228235df1ea68e2d68185f34ac9577f42ff2f9135cd636d50cdbd2bddfa8fc6.png)
Ease of Customization
Asset Management X
![Badge Winner](https://cdn0.softwarereviews.com/assets/awards/top_rated_awards_badge_2024-e228235df1ea68e2d68185f34ac9577f42ff2f9135cd636d50cdbd2bddfa8fc6.png)
Ease of Data Integration
ServiceNow Asset Management
![Badge Winner](https://cdn0.softwarereviews.com/assets/awards/top_rated_awards_badge_2024-e228235df1ea68e2d68185f34ac9577f42ff2f9135cd636d50cdbd2bddfa8fc6.png)
Ease of IT Administration
ZENworks Asset Management
![Badge Winner](https://cdn0.softwarereviews.com/assets/awards/top_rated_awards_badge_2024-e228235df1ea68e2d68185f34ac9577f42ff2f9135cd636d50cdbd2bddfa8fc6.png)
Ease of Implementation
ServiceNow Asset Management
![Badge Winner](https://cdn0.softwarereviews.com/assets/awards/top_rated_awards_badge_2024-e228235df1ea68e2d68185f34ac9577f42ff2f9135cd636d50cdbd2bddfa8fc6.png)
Product Strategy and Rate of Improvement
ServiceNow Asset Management
![Badge Winner](https://cdn0.softwarereviews.com/assets/awards/top_rated_awards_badge_2024-e228235df1ea68e2d68185f34ac9577f42ff2f9135cd636d50cdbd2bddfa8fc6.png)
Quality of Features
Asset Management X
![Badge Winner](https://cdn0.softwarereviews.com/assets/awards/top_rated_awards_badge_2024-e228235df1ea68e2d68185f34ac9577f42ff2f9135cd636d50cdbd2bddfa8fc6.png)
Usability and Intuitiveness
ServiceNow Asset Management
![Badge Winner](https://cdn0.softwarereviews.com/assets/awards/top_rated_awards_badge_2024-e228235df1ea68e2d68185f34ac9577f42ff2f9135cd636d50cdbd2bddfa8fc6.png)
Vendor Support
ServiceNow Asset Management
![Badge Winner](https://cdn0.softwarereviews.com/assets/awards/top_rated_awards_badge_2024-e228235df1ea68e2d68185f34ac9577f42ff2f9135cd636d50cdbd2bddfa8fc6.png)
Vendor Capability Awards
Availability and Quality of Training
ServiceNow Asset Management
Breadth of Features
BMC Helix Discovery
Business Value Created
ServiceNow Asset Management
Ease of Customization
Asset Management X
Ease of Data Integration
ServiceNow Asset Management
Ease of IT Administration
ZENworks Asset Management
Ease of Implementation
ServiceNow Asset Management
Product Strategy and Rate of Improvement
ServiceNow Asset Management
Quality of Features
Asset Management X
Usability and Intuitiveness
ServiceNow Asset Management
Vendor Support
ServiceNow Asset Management
Other Evaluated Vendors
For the full list of vendors in this space, click here.
![](https://cdn1.softwarereviews.com/assets/quadrant-about-laptop2-51b8968674c442e069ca061713beada47555eb16f4d3d8dc107dcde5f1c88be5.png)
About Gold Medal Awards and Software Reports
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.
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