SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional
response ratings from IT and business professionals. Using our Emotional Footprint methodology,
we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship
and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of
traditional “magical” components such as market presence and analyst opinion, which are
opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions
and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses
across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience,
Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done
across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Zoho Sign is a complete digital signature application for business signatories. It allows users to quickly upload their documents and sign them or send them out for signatures to create legally binding business paperwork in a hassle-free and paperless manner. Users can track, access, and manage all their documents on demand and in real time across various platforms. As a highly secure cloud-based solution, Zoho Sign offers military-grade encryption for all user data, and all the signed documents are compliant with major e-signature laws worldwide.
9.5
CX Score
CX Score
+96
Net Emotional Footprint
Net Emotional Footprint
94
Value Index
VALUE INDEX
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Close deals faster with eSign Genie! eSign Genie is a very easy, affordable, secure and legally binding HIPAA compliant esignature solution. Helpful features include : Reusable templates to save time, ability to send one or more documents together for esignature(s), audit trail and certificate of completion, attachments such as photos, drivers license, in-person signing, bulk sending for esignatures (i.e. permission slips), online form/embedding code easily for non-techies to integrate esignatures into your website, using eSign Genie REST APIs to integrate with your website or application, integration with Google Drive and Dropbox.
9.0
CX Score
CX Score
+93
Net Emotional Footprint
Net Emotional Footprint
87
Value Index
VALUE INDEX
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Trusted by millions for electronic signatures, SignEasy is the simplest and fastest way to sign or get documents signed from your desktop, phone & tablet.
8.8
CX Score
CX Score
+88
Net Emotional Footprint
Net Emotional Footprint
88
Value Index
VALUE INDEX
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OneSpan Sign (formerly eSignLive) is the world's leading electronic signature and digital signature software provider both in the cloud, and on-premise for businesses that need legal, compliant and enforcable e-signed documents.
8.7
CX Score
CX Score
+86
Net Emotional Footprint
Net Emotional Footprint
87
Value Index
VALUE INDEX
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Use DocuSign to complete approvals and agreements in minutes or hours—not days—from almost anywhere in the world. Quickly and securely access and sign documents. Easily upload and send documents for others to sign. Send reminders and check signing status almost any time.
8.5
CX Score
CX Score
+87
Net Emotional Footprint
Net Emotional Footprint
83
Value Index
VALUE INDEX
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With Adobe Sign, you can get documents signed in minutes — not days. It provides a convenient, tamper-proof way to sign documents electronically that helps you grow your business.
8.5
CX Score
CX Score
+86
Net Emotional Footprint
Net Emotional Footprint
84
Value Index
VALUE INDEX
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SignRequest offers secure and legally binding digital e-signatures. Send and sign your contracts within minutes, without the hassle of having to print, sign and scan. Wherever you are. Free and no credit card required. With over 300.000 satisfied users and millions of documents sent in over 26 countries, SignRequest is the secure, legally binding and affordable e-signature solution for you.
8.3
CX Score
CX Score
+81
Net Emotional Footprint
Net Emotional Footprint
86
Value Index
VALUE INDEX
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HelloSign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. HelloSign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.
7.1
CX Score
CX Score
+62
Net Emotional Footprint
Net Emotional Footprint
79
Value Index
VALUE INDEX
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