Dropbox

Dropbox Sign

Composite Score

9.2 /10

CX Score

9.2 /10

63 Reviews Write a Review

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What is Dropbox Sign?

Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.

Company Details

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Awards & Recognition

Dropbox Sign won the following awards in the Electronic Signature category

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2024 Emotional Footprint Champion

Latest Award, 2024

Conflict Resolution

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

11 Top Rated Capabilities

13 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

9 Top Rated Capabilities

12 Top Rated Features

2023

4 Top Rated Capabilities

7 Top Rated Features

2022

Dropbox Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Sign?

3% Negative

5% Neutral

92% Positive

Pros

Client Friendly Policies
Security Protects
Fair
Trustworthy

Feature Ratings

Average 93

User-Friendly

E-Signatures

Digital Signature

Audit Trail

Workflow

Mobile

Regulatory Compliance

Third-Party Integration

Cloud/On-Prem/Hybrid Deployment

Notifications

Security

Vendor Capability Ratings

Average 91

Ease of Implementation

Business Value Created

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Vendor Support

Ease of Data Integration

Quality of Features

Dropbox Sign Reviews

Laban R.

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Seamless Syncing, If You Keep the Folders in Check

Likeliness to Recommend

8 /10

What differentiates Dropbox Sign from other similar products?

Its file request feature, where team members or even clients can upload directly to a folder, is such a time-saver for marketing agencies juggling assets from multiple sources.

What is your favorite aspect of this product?

I’ve had situations where a designer updated a logo file, and boom—it was instantly available for me to attach to a client report without any “Where’s the file?” drama.

What do you dislike most about this product?

The folder structure can get unwieldy, especially for teams managing multiple projects.

What recommendations would you give to someone considering this product?

Up to now, it’s all been positives about Dropbox Business, so it’s almost certain that I recommend it. But take caution on folder organization. Establish a clear structure early on to avoid chaos later—it’s worth the effort

Pros

Trustworthy
Fair
Acts with Integrity
Reliable

Cons

Slower Product Innovation

Lucia C.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

An Efficient E-signature Tool

Likeliness to Recommend

9 /10

What differentiates Dropbox Sign from other similar products?

Being a part of the Dropbox Sign ecosystem, it is a versatile software. It helps us in signing our important documents online. It is usable for all technical and non-technical users. It also supports multiple signers to enable us to allocate signing roles along with setting the signing order.

What is your favorite aspect of this product?

It is a highly friendly platform with an easy-to-use interface. Whether it's about the signing procedure or sending a request to someone for signing, it guides me at every step clearly. Another major quality of this platform is that it binds the signature legally with ensuring the laws of e-signature. This gives us security about the legality of our documents.

What do you dislike most about this product?

Although Dropbox Sign offers a budget-friendly plan it lacks some major features such as sending bulk files for signature, advancement in reporting, and API access, these features are not accessible for lower-budget plans. Here I find restrictions that need to be flexible for more robust functioning.

What recommendations would you give to someone considering this product?

It stands out as a most promising, proficient, and secure platform for e-signature making it ideal for all those who want simple but advanced software for electronic signature. It also helps in minimizing the paperwork and workload by streamlining the documents.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Effective Service

Navneet S.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

User friendly and inline with market demand

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

Dropbox support and features are very helpful. it's very less time consuming

What is your favorite aspect of this product?

Cost effective and easy to use

What do you dislike most about this product?

The encryption key should be available at end user end

What recommendations would you give to someone considering this product?

Very user friendly and support is very helpful

Pros

Respectful
Friendly Negotiation
Appreciates Incumbent Status
Helps Innovate

Dropbox Sign

What is Dropbox Sign?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Dropbox Sign Ratings

89 Likeliness to Recommend

1 Since last award

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Dropbox Sign?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

Audit Trail View all previous activity including any recent edits and user access.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Third-Party Integration Able to integrate easily with other business systems e.g. CRM, ERP, Document Management, Microsoft.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Security Software provides appropriate data and access security.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Dropbox Sign Reviews

Laban R.

Seamless Syncing, If You Keep the Folders in Check

Likeliness to Recommend

Pros

Cons

Lucia C.

An Efficient E-signature Tool

Likeliness to Recommend

Pros

Navneet S.

User friendly and inline with market demand

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

User-Friendly

E-Signatures

Digital Signature

Audit Trail

Workflow

Mobile

Regulatory Compliance

Third-Party Integration

Cloud/On-Prem/Hybrid Deployment

Notifications

Security

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Vendor Support

Ease of Data Integration

Quality of Features