What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Audio Controls
File Transfer
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.8
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Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Chris D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Powerful solution for team collaboration !
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
- Teams offers a comprehensive set of collaboration features, including chat, video conferencing, file sharing, document collaboration, task management, and team channels. - Teams supports a wide range of third-party app integrations through its App Store, including popular productivity apps, project management tools, CRM systems, and collaboration platforms
What is your favorite aspect of this product?
- Teams seamlessly integrates with other Microsoft 365 apps and services, such as Outlook, SharePoint, OneDrive, and Office apps. Collaboration Across Devices: Teams is available across multiple devices and platforms, including Windows, macOS, iOS, Android, and web browsers. - Teams benefits from Microsoft's extensive support infrastructure, including regular updates, security patches, technical support, training resources, and a dedicated community of users and experts.
What do you dislike most about this product?
- While Teams has a mobile app for iOS and Android devices, They are limitations in functionality compared to the desktop version. - Some users have reported occasional performance issues, such as slow loading times, delays in message delivery, or glitches during video calls. While Microsoft regularly updates and improves the platform, these issues can impact user experience, especially during peak usage times.
What recommendations would you give to someone considering this product?
- Implement security best practices within Teams to protect sensitive data and ensure compliance with regulatory requirements. Utilize features such as data encryption, access controls, multi-factor authentication (MFA), and data loss prevention (DLP) policies to enhance security. - Promote a culture of collaboration and communication within Teams by encouraging active participation, sharing updates and information, scheduling regular meetings and check-ins, and utilizing collaborative tools such as file sharing, co-authoring, and task management.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Leyla O.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted May 2024
Efficient, helpful and easy use
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Instant messaging screenshare and video conference features whole together set this product apart from the similar ones.
What is your favorite aspect of this product?
User friendly futures and being able to use it as an instant message tool along with video and audio conferencing is perfect.
What do you dislike most about this product?
File sharing features are not the best. Always facing problems while transferring files or fail to transfer.
What recommendations would you give to someone considering this product?
Learning the features of the product (video conferencing whiteboard voice conferencing) beforehand would be efficient.
- Role: Consultant
- Industry: Machinery
- Involvement: Business Leader or Manager
Submitted May 2024
Easy to use
Likeliness to Recommend
Pros
- Continually Improving Product
- Efficient Service
- Inspires Innovation
- Caring
Cons
- Vendor's Interest First
- Inhibits Innovation
- Under Delivered
