What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Performance Enhancing
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Web & Desktop Conferencing
Communications
Mobility
Presence IM
Secure Access
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Web and Video Conferencing - Enterprise
Score 8.7
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Business Instant Messaging - Enterprise
Score 8.6
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Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Sebastien Kamil B.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2024
More secure than Webex.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Good performance, efficient and much more agile group meetings when linking Microsoft Teams with other applications.
What do you dislike most about this product?
I like everything about Microsoft Teams.
What recommendations would you give to someone considering this product?
Chat, private groups, link with other complementary applications.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Daryl T.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2024
Flexibility and total control.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Compared to Google Voice, Microsoft Teams is more flexible, collaborative, customizable, and offers good integration capabilities with other platforms for much more flexible and secure meetings for everyone.
What is your favorite aspect of this product?
Easy-to-use interface allows seamless access for everyone from any location.
What do you dislike most about this product?
No problem.
What recommendations would you give to someone considering this product?
I recommend taking advantage of its integration capabilities with other platforms.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Premnadh K.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted May 2024
Easy to use and can be integrated with ease
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easy to use, easy to integrate, portability and more features
What is your favorite aspect of this product?
Can be used in any devices laptops , desktops or mobiles, easy to connect, mfa with respect to security, easy to use
What do you dislike most about this product?
Product support can be improved and now cost as teams license to be procured separately
What recommendations would you give to someone considering this product?
Analyse your requirement, chose the right sku and approach
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing