What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
88 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Reporting
Document Management
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
JATIN G.
- Role: Consultant
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted May 2024
JIRA : Efficient & ProductProject Management Tool
Likeliness to Recommend
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Karthik M.
- Role: Consultant
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted May 2024
Highly efficient Project management softwar
Likeliness to Recommend
What differentiates Jira from other similar products?
Its Robust Nature and interactive User interface makes JIRA standout from similar Project management software. .
What is your favorite aspect of this product?
Ease of generating reports.
What do you dislike most about this product?
Workflow feature customizability
What recommendations would you give to someone considering this product?
Ensure detailed training for end users. Make sure you obtain, detailed help documents and tutorial videos.
Pros
- Performance Enhancing
- Trustworthy
- Respectful
- Continually Improving Product
Rahul s.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Jira : Perfect management Tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira provides great collaboration across multiple teams; it has great options for customization and provides great filters and workflows to track a ticket.
What is your favorite aspect of this product?
Jira has good pricing making it suitable for all small and large business. It also help in collaboration , design and deliver within the same software.
What do you dislike most about this product?
The user interface of jira can be improved making it more user friendly. It also lacks real time reporting feature.
What recommendations would you give to someone considering this product?
Please go through proper training and documentation in order to maximize the use of JIRA
Pros
- Enables Productivity
- Caring
- Client Friendly Policies
- Includes Product Enhancements