What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Task Assignment
List Tasks
Task Status
Add Attachments
Task Prioritization
Task Categorization
Notifications
Task Reporting
Add Notes
Shared Task List
Automated Workflow
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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Jira Reviews
Sahil C.
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted May 2024
Amazing Product to establish Task Efficiency
Likeliness to Recommend
What differentiates Jira from other similar products?
1. Ease of tracking current prgress of tasks 2. Using scrum features for the projects 3. Raising tickets and help in contact with the Client department over issues
What is your favorite aspect of this product?
1. Getting updates frequently 2. Helps in project management 3. Helps in establishing client responsibility 4. Easy checking of TAT for tickets
What do you dislike most about this product?
1. No training Facilities provided 2. Raising tickets can be a bit tricky for new users of product
What recommendations would you give to someone considering this product?
IF you are in a client facing role and struggle with keeping track fo tasks or establishing responsibility over the system then you must go for JIRA.
Pros
- Helps Innovate
- Generous Negotitation
- Over Delivered
- Transparent
Sravani D.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted May 2024
Fantastic Product
Likeliness to Recommend
What differentiates Jira from other similar products?
It is ease of use in every aspect
What is your favorite aspect of this product?
Ticket raising for testers and bug life cycle
What do you dislike most about this product?
Nothing as of now
What recommendations would you give to someone considering this product?
I recommend to use this product for educational and services purposes
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Dogan C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Great for Tracking Efforts.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is my bread and butter as Software developer where everyone can see my effors.
What is your favorite aspect of this product?
I like the detailed linking from Confluence to here, so I can track anything.
What do you dislike most about this product?
Sometimes, its really really slow and gives me headache that needs to be resolved somehow.
What recommendations would you give to someone considering this product?
I would recommend them to use this tool for every occasion so that their efforts are visible.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing