What is DocuWare?
DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
99 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuWare?
Pros
- Trustworthy
- Efficient Service
- Respectful
- Altruistic
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Searchability
Document Sharing
Document Hosting
Security and Access Control
Metrics and Reporting
Access Tracking
Publication Workflow
Editor Functions
Version Control
Check Out Check in
Indexing and Classification
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Ease of Customization
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Usability and Intuitiveness
Vendor Support
Ease of Implementation
Product Strategy and Rate of Improvement
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DocuWare Reviews
Austin C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2021
Save valuable time using Docuware
Likeliness to Recommend
What differentiates DocuWare from other similar products?
What makes Docuware popular among our staff members is its ease of use and no additional resources are tapped to operate it because all administration, updating, and maintenance of the cloud platform are handled directly by DocuWare. Mundane paperwork is much easier to complete digitally, process specifications are met with far less effort, which also improves the company's information security.
What is your favorite aspect of this product?
I love that all our sensitive information is archived in a central pool. Automatic indexing makes filing quick and easy. Also, our admin work has been made more efficient. With the implementation of Docuware, we do not miss the old way of paper-based processes. We are enjoying the digitized way of storing data using Docuware. It is easy to use and reliable and we are using it productively.
What do you dislike most about this product?
There is nothing to dislike about the product. It has streamlined document management for us.
What recommendations would you give to someone considering this product?
Before implementing Docuware we spend hours filing and retrieving documents. But with Docuware retrieving files is quick and easy and time is saved which helps us focus more on clients.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Daryl O.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2021
The solution we needed.
Likeliness to Recommend
What differentiates DocuWare from other similar products?
We can keep all our documents very organized thanks to this platform, everything is really easy to use, perhaps for beginners they need a few days of use to adapt, but it is very easy in all its options.
What is your favorite aspect of this product?
It provides us with the protection of our information, transparent software with unique capabilities that improve our processes in the organization. Easy, fast and safe, three words that make the difference.
What do you dislike most about this product?
I think it is a very complete software that covers many things that are necessary for everyone, it gets better and better after each more updated version.
What recommendations would you give to someone considering this product?
All our documents are kept digitized to speed up our processes much more, we save time and money. My colleagues need to know about DocuWare and its good document management, I will recommend it without hesitation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Virginia G.
- Role: Information Technology
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Jan 2021
Efficient product and should highly recommend
Likeliness to Recommend
What differentiates DocuWare from other similar products?
Ease of use and adaptability to our business model
What is your favorite aspect of this product?
Being able to stamp and track documents
What do you dislike most about this product?
I would like to see reporting capabilities based on stamped items
What recommendations would you give to someone considering this product?
Working with a third party support vendor works very well for us when regard to the back end technical setup
Pros
- Performance Enhancing
- Enables Productivity
- Saves Time
- Helps Innovate
