Zulip Logo
Zulip Logo
Zulip

Zulip

Composite Score
9.3 /10
CX Score
9.3 /10
Category
Zulip
9.3 /10

What is Zulip?

Zulip is designed around conversations that are labeled with topics, to make communication organized and efficient. It’s easy to get an overview of what conversations are happening, and to read one conversation at a time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Zulip Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

97 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zulip?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Client Friendly Policies

Feature Ratings

Average 94

Instant Messaging

99

Granular Access Management

97

Notifications

94

Search

91

File Sharing Collaboration

89

Vendor Capability Ratings

Average 91

Business Value Created

96

Quality of Features

95

Ease of Implementation

95

Ease of IT Administration

94

Ease of Data Integration

93

Vendor Support

92

Breadth of Features

89

Product Strategy and Rate of Improvement

89

Usability and Intuitiveness

89

Ease of Customization

88

Availability and Quality of Training

83

Zulip Reviews

Grahame G.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Love Zulip - it's a key part of our success

Likeliness to Recommend

9 /10

What differentiates Zulip from other similar products?

Streams and Topics, smooth enrolment, great integration features

What is your favorite aspect of this product?

web / markdown integration

What do you dislike most about this product?

can't think of anything

What recommendations would you give to someone considering this product?

Go for it - no brainer to me

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Leverages Incumbent Status

Hugo B.

  • Role: Consultant
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Always a pleasure to use

Likeliness to Recommend

9 /10

What differentiates Zulip from other similar products?

It's functions so smoothly. Notifications are pleasurable instead of annoying. Good use of style to enhance use experience. Accessible for open source projects. Easy to search history.

What is your favorite aspect of this product?

The way mobile notifications are 'just right'.

What do you dislike most about this product?

Not sure, no frustrations so far

What recommendations would you give to someone considering this product?

Excellent for open source projects

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Harrison L.

  • Role: C-Level
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Awesome service. Very glad I discovered Zulip!

Likeliness to Recommend

10 /10

What differentiates Zulip from other similar products?

For me, the open-source aspect is huge.

What is your favorite aspect of this product?

Easy communication on as many different sub-projects as needed. Open source and easy for anyone to access my Zulip (because I have it configured that way)

What do you dislike most about this product?

Not much to dislike, to be honest!

What recommendations would you give to someone considering this product?

Go for it!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular Zulip Comparisons