Zscaler Zero Trust Exchange Logo
Zscaler Zero Trust Exchange Logo
Zscaler

Zscaler Zero Trust Exchange

Composite Score
7.8 /10
CX Score
7.8 /10
Zscaler Zero Trust Exchange
7.8 /10

What is Zscaler Zero Trust Exchange?

As cyberattacks become more sophisticated and users work from anywhere, the hub-and-spoke networks and perimeter security we once relied on—VPNs and firewalls—fail to provide strong cyber and data protection and deliver poor user experience. Stretching your network like this enables cybercriminals to attack and compromise sensitive data.

Company Details


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Awards & Recognition

Zscaler Zero Trust Exchange won the following awards in the Secure Access Service Edge category

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Zscaler Zero Trust Exchange Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zscaler Zero Trust Exchange.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

92 Plan to Renew

2
Since last award

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zscaler Zero Trust Exchange?

0% Negative
0% Neutral
100% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Fair

Feature Ratings

Average 85

Zero Trust

92

Network Sandboxes

92

Viable Alternative VS Traditional MPLS

88

Remote Browser Isolation (RBI)

88

Secure Web Gateway (SWG)

88

Enablement for Security Teams

85

Cloud Access Security Broker (CASB)

85

SD-WAN

84

Data Analytics / BI / AI

81

Web Application and API Protection (WAAP)

80

Firewall as a Service (FWaaS)

79

Vendor Capability Ratings

Average 85

Business Value Created

97

Quality of Features

91

Ease of Implementation

89

Usability and Intuitiveness

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Ease of Data Integration

84

Availability and Quality of Training

80

Ease of Customization

78

Vendor Support

74

Zscaler Zero Trust Exchange Reviews

Dhruv S.

  • Role: Industry Specific Role
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

A VPN Alternate, easy setup & URL-level security

Likeliness to Recommend

9 /10

What differentiates Zscaler Zero Trust Exchange from other similar products?

The most valuable feature is its ability to establish connectivity for remote users and remote endpoints. It offers a high level of granularity compared to typical VPNs, which also encapsulate a lot of I/O. It is straightforward to set up. Another most valuable features of Zscaler is web filtering, application control, and private access configuration.

What is your favorite aspect of this product?

Automated connectivity establishment that prevents users from working remotely flawlessly has almost no issues and a very intuitive connection establishment method in case of an issue. We see 99% reduced tickets raised in the system for users working remotely. Considering high-level URL filtering don't have to worry about data leakage for new users who may not be aware of Digital policy and stumble upon resources on the internet that may not be right also connection is directly with apps and not network so ensure no lateral connectivity.

What do you dislike most about this product?

The connectivity monitoring part should be included in the core license without any extra charges.

What recommendations would you give to someone considering this product?

While Zscaler supports client-initiated connections, it does not support server-initiated connections, this could be included in the latest upgrades but seek more information from your team if you mainly work through servers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pranav S.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Enabling secure access for hybrid workplaces

Likeliness to Recommend

9 /10

What differentiates Zscaler Zero Trust Exchange from other similar products?

Zscalar truly implements the concept of zero trust for seamless communication between different devices, users and applications over a secured network without relying on firewall, VPN, other private networks etc.

What is your favorite aspect of this product?

It is easy to implement and the UI is simple to administer with loads of features. It offers seamless API based integration with other security tools in the ecosystem offering holistic security view. It also helps in meeting audit and compliance requirements.

What do you dislike most about this product?

The product documentation and online training modules can be improved.

What recommendations would you give to someone considering this product?

You can definitely consider Zscalar for your zero trust and security requirements as it offers next generation security features, easy integrations and simple administration.

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation

Cons

  • Vendor Friendly Policies

Siddharth B.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Great Security, Needs Enhanced Integration & AI

Likeliness to Recommend

10 /10

What differentiates Zscaler Zero Trust Exchange from other similar products?

Zscaler Zero Trust Exchange differentiates itself from other similar products with its cloud-native architecture, which ensures scalability and flexibility without traditional hardware. It provides end-to-end security by inspecting all traffic, including SSL, in real-time to prevent threats. Its seamless integration with cloud services and applications enables secure, direct access without relying on a VPN. Additionally, Zscaler offers comprehensive visibility and control over user activity, enhancing security and compliance.

What is your favorite aspect of this product?

My favorite aspect of Zscaler Zero Trust Exchange is its cloud-native architecture. This design allows for seamless scalability and flexibility, eliminating the need for traditional hardware. It enables secure, direct access to applications and services from anywhere, enhancing both security and user experience.

What do you dislike most about this product?

What I dislike most about Zscaler Zero Trust Exchange is the complexity of integrating it with some third-party tools. The integration process can be challenging and time-consuming, potentially requiring additional expertise and resources to achieve optimal functionality and interoperability.

What recommendations would you give to someone considering this product?

I would recommend thoroughly assessing your organization's current infrastructure and security needs before implementing Zscaler Zero Trust Exchange. Ensure you have adequate resources and expertise for the integration process, particularly if you rely heavily on specific third-party tools or have complex IT environments. Consider conducting a pilot or proof of concept to evaluate how well the product aligns with your security and operational requirements. Additionally, leverage Zscaler's support and training resources to maximize the benefits of the platform and ensure successful deployment.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Inspires Innovation

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