Zscaler Secure Web Security Logo
Zscaler Secure Web Security Logo
Zscaler

Zscaler Secure Web Security

Composite Score
7.7 /10
CX Score
7.8 /10
Category
Zscaler Secure Web Security
7.7 /10

What is Zscaler Secure Web Security?

Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering.

Company Details


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Awards & Recognition

Zscaler Secure Web Security won the following awards in the Secure Web Gateway category

Zscaler Secure Web Security Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zscaler Secure Web Security.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

90 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zscaler Secure Web Security?

4% Negative
6% Neutral
90% Positive

Pros

  • Security Protects
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 79

URL Filtering

88

URL Categorization

85

Bandwidth Utilization Management

81

Unified Management Interface

81

Rule Based Policy Engine

81

SSL Scanning

79

Malware Detection

78

Application Control

78

Analytics and Reporting

77

Sandboxing

77

Directory Integration

74

Vendor Capability Ratings

Average 75

Quality of Features

82

Business Value Created

79

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

78

Breadth of Features

77

Ease of IT Administration

75

Vendor Support

75

Ease of Implementation

74

Availability and Quality of Training

72

Ease of Data Integration

70

Ease of Customization

68

Zscaler Secure Web Security Reviews

Vinod K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

fantastic product definitely you should try

Likeliness to Recommend

9 /10

What differentiates Zscaler Secure Web Security from other similar products?

easy dashboard end user compatibility cost effective stunning performance end to end security

What is your favorite aspect of this product?

dashboard and performance

What do you dislike most about this product?

nothing so far

What recommendations would you give to someone considering this product?

definitely you should try, good end to end protection

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sophiya T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

So easy to use

Likeliness to Recommend

8 /10

What differentiates Zscaler Secure Web Security from other similar products?

Cloud-native architecture AI-powered security Global threat intelligence Integration with the Zscaler security platform

What is your favorite aspect of this product?

Cloud-based: Eliminates the need for on-premise hardware and simplifies deployment and management. Comprehensive security: Offers features like URL filtering, malware protection, data loss prevention (DLP), and sandboxing to shield users from various threats. Advanced threat protection: Protects against sophisticated threats like zero-day attacks and advanced malware. Scalability: Easily scales to accommodate growing organizations and traffic volume.

What do you dislike most about this product?

Cost: This can be expensive for large organizations compared to on-premise solutions. Limited customization: Offers less customization compared to some competitors, potentially limiting flexibility for highly specific needs. Performance impact: Depending on configuration, it might introduce slight latency to internet browsing.

What recommendations would you give to someone considering this product?

Your organization's security needs: What specific threats are you facing? How important is advanced threat protection? Your budget: Can you afford the subscription cost of ZScaler SWG? Your IT resources: Do you have the expertise to configure and manage the solution? Performance requirements: Can your network handle the potential latency impact?

Pros

  • Continually Improving Product
  • Unique Features
  • Inspires Innovation
  • Respectful

Satyam K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

"User Friendly" "Cost Effective" "Fearturefull"

Likeliness to Recommend

8 /10

What differentiates Zscaler Secure Web Security from other similar products?

1. Cloud-Native Architecture. 2.Global Security Intelligence. 3.Comprehensive Security Stack. 4.Scalability and Performance. 5. Simplified Management and Deployment. 6. Zero Trust Security Model. Overall, Zscaler Secure Web Security stands out from other similar products due to its cloud-native architecture, global threat intelligence, comprehensive security stack, scalability, simplified management, and adherence to the Zero Trust security model. These factors contribute to its effectiveness in protecting organizations against advanced cyber threats in today's dynamic threat landscape.

What is your favorite aspect of this product?

Effective Security: Many users praise Zscaler Secure Web Security for its effectiveness in protecting against web-based threats. They highlight its ability to detect and prevent various types of malware, phishing attempts, and other malicious activities. Scalability: Users often appreciate the scalability of Zscaler Secure Web Security, noting its ability to accommodate growing network traffic and user counts without sacrificing performance or security. Ease of Management: Some users find Zscaler Secure Web Security easy to manage, thanks to its intuitive interface and centralized management capabilities.

What do you dislike most about this product?

Cost: One of the most common complaints about Zscaler Secure Web Security is its pricing. Some users find it expensive compared to alternative solutions, particularly for smaller organizations with limited budgets. They may feel that the cost outweighs the perceived value or that it is not competitive with other offerings in the market. Complexity: While Zscaler Secure Web Security offers a comprehensive set of features, some users find the platform to be complex or difficult to configure and manage. They may encounter a learning curve when setting up policies or integrating the solution with existing infrastructure.

What recommendations would you give to someone considering this product?

1. Assess Your Needs. 2. Compare Pricing. 3. Conduct a Proof of Concept. 4. Evaluate Integration. 5. Review Support Options. 6. Consider Scalability. 7. Security Policies and Customization. 8. Stay Informed. 9. Seek Feedback: Reach out to other organizations that have implemented Zscaler Secure Web Security to gather insights and feedback on their experiences. Consider joining industry forums or user groups to learn from others' experiences. By following these recommendations, you can make a well-informed decision about whether Zscaler Secure Web Security is the right solution for your organization's web security needs.

Pros

  • Reliable
  • Saves Time
  • Client Friendly Policies
  • Generous Negotitation