ZoomInfo Sales Logo
ZoomInfo Sales Logo
ZoomInfo Technologies Inc

ZoomInfo Sales

Composite Score
8.4 /10
CX Score
8.5 /10
ZoomInfo Sales
8.4 /10

What is ZoomInfo Sales?

ZoomInfo Sales is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently refreshed database of insights, intelligence, and purchasing intent data about companies and contacts. ZoomInfo Sales layer additional tools on top of that intelligence—such as conversation intelligence, sales engagement, and data orchestration—to help you engage with prospects and customers. By integrating all of these tools with the other key systems you use, your go-to-market teams will be more prepared and well equipped to close more deals and hit their number.

Company Details


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ZoomInfo Sales Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ZoomInfo Sales.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

91 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ZoomInfo Sales?

6% Negative
8% Neutral
86% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Respectful
  • Helps Innovate

Feature Ratings

Average 82

Lead Mining

87

CRM Integration

87

List Building

84

Lead Profiles

84

Data Enrichment

83

Contact Database

82

Website Form

82

Workflow Management

82

Reporting

76

Vendor Capability Ratings

Average 80

Ease of Data Integration

87

Ease of Implementation

86

Ease of IT Administration

84

Business Value Created

84

Breadth of Features

83

Usability and Intuitiveness

80

Availability and Quality of Training

78

Quality of Features

78

Product Strategy and Rate of Improvement

76

Ease of Customization

75

Vendor Support

74

ZoomInfo Sales Reviews

Renato J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

A time-saving platform!

Likeliness to Recommend

10 /10

What differentiates ZoomInfo Sales from other similar products?

Undoubtedly, they possess the most comprehensive company and personal data, along with exceptional integration capabilities with Salesforce. Furthermore, they consistently acquire and integrate other tools, like Chorus or Ringlead, aligning their solutions to create a unified platform for managing all sales requirements in one place.

What is your favorite aspect of this product?

ZoomInfo has equipped us with essential components for effectively handling our customer data, enabling us to make informed marketing decisions and drive sales growth. It offers comprehensive contact search features that provide detailed information about contacts. Furthermore, it allows us to create targeted B2B contact lists, facilitating sales and marketing campaigns and promotions.

What do you dislike most about this product?

They lack GDPR compliant people data at this time.

What recommendations would you give to someone considering this product?

While ZoomInfo may come at a higher cost due to the absence of direct competition, the return on investment (ROI) it offers for your organization will make it worthwhile. The valuable insights and data provided by ZoomInfo can significantly impact your business outcomes, enabling you to make informed decisions, target the right prospects, and ultimately drive revenue growth. The ROI generated through enhanced lead generation, improved sales effectiveness, and increased customer engagement will outweigh the initial investment in ZoomInfo.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Almir B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates ZoomInfo Sales from other similar products?

Throughout my extensive sales experience, I have found ZoomInfo to be the most comprehensive solution I have utilized. It offers me in-depth insights into my customers' companies, allowing me to quickly familiarize myself and provide effective account assistance. From enhancing productivity and efficiency to streamlining monitoring processes, ZoomInfo has significantly improved various aspects of my work. Furthermore, the seamless connection to Salesforce ensures smooth integration and uninterrupted workflow.

What is your favorite aspect of this product?

What I find most valuable about the platform are its numerous automatic capabilities, such as auto-dialing and synchronization. The seamless integration between HubSpot's customer relationship management system and ZoomInfo enhances efficiency. Moreover, the inclusion of organizational charts allows me to efficiently filter out irrelevant entries from our existing database, greatly assisting our prospecting endeavors. Additionally, I can easily investigate the interest levels of specific accounts in particular solutions and even identify their physical locations.

What do you dislike most about this product?

One aspect of ZoomInfo that I find inconvenient is the inability to easily return to my original search criteria after clicking on a contact, requiring the use of my browser's "back" button. Additionally, while it is undoubtedly a top-tier solution, ZoomInfo can be costly and lacks certain features, such as a simple method for recording LinkedIn messages. Moreover, I encountered challenges when trying to reach their customer service, and there was an instance where they offered me an outdated version of a service that I had already paid for.

What recommendations would you give to someone considering this product?

The moment you sign up, ZoomInfo is incredibly user-friendly and intuitive to navigate. The training provided is excellent, ensuring that users fully understand and make the most of all the features and capabilities offered. While the pricing may accumulate, ZoomInfo still provides options that cater to those on a tighter budget. I particularly value the real-time add-on that scans the current webpage for relevant contacts, making lead generation even more efficient. Without hesitation, I highly recommend ZoomInfo to anyone in need of lead-generating services.

Pros

  • Performance Enhancing
  • Unique Features
  • Security Protects
  • Helps Innovate

Cons

  • Wastes Time

Scott H.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

The best people datasource

Likeliness to Recommend

10 /10

What differentiates ZoomInfo Sales from other similar products?

Zoominfo by far has the best data in regards to people. Business emails, business phone numbers, personal cell phone numbers, etc, it has always been the best source for this data. In particular when it comes to upper management. Their breadth of Accounts and Account data is top-notch as well. And if you need even more Account data you can engage their DaaS team (data as a service); they will provide you with tons more data not in the Zoominfo platform.

What is your favorite aspect of this product?

The cleanliness of the data is my favorite aspect of Zoominfo, but also the flexibility from an administration perspective. Its also a very intuitive tool to use from an end-user perspective.

What do you dislike most about this product?

There isn't much I dislike about the product. The only thing I'd like to see improved is in regards to "duplicate" Account / Contact / Lead creation. I'd like more flexibility in regard to the settings here. Aside from that, nothing else.

What recommendations would you give to someone considering this product?

Ask for a demo, you'll love the tool.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation