Zoom Workplace

What differentiates Zoom Workplace from other similar products?

It's been an excellent learning opportunity for me. We, however, have detailed phone logs for about the 1st time in many seasons. Zoom Phone is just amazing. It is more distinct than 4G cellphone connectivity. The application's interface is basic and easy to use. The benefits are unmatched.

What is your favorite aspect of this product?

Since they use their cellphones, our consumers appreciate them once more. Zoom Phone is ideal for anybody who is constantly on the go yet has to join a group session with a client or employee. It works on my phone, so I don't need to install the program on my computer. The audio quality is usually superb, and I seldom had any issues with it.

What do you dislike most about this product?

I am incapable to switch voice calls from my cell carrier to VOIP. It has to be setup well in advance of the conference and cannot be altered during the conference. I'd have to exit the conference and reenter it using the VOIP option. I'm hopeful that everything will become better in the near future.

What recommendations would you give to someone considering this product?

As I initially started using Zoom, its mobile application was a little sluggish, also there were some other features that required to be addressed, even Though I was encountering it at an early stage to have the edition that it currently has. Once that was rectified, Zoom now has a fantastic mobile software that I find simple and easy to use for anyone who wants to put up a short meeting and stream it practically at any moment via their mobile.

What differentiates Zoom Workplace from other similar products?

It's a fantastic learning experience to me. Zoom Phone is extremely useful for anyone who is usually on the move yet has to attend a group meeting with either a customer or coworker. It runs on my mobile, so I have no need for my PC to start the software. The sound quality was always good, and I rarely had a trouble with it.

What is your favorite aspect of this product?

Our customers enjoy their smartphones again, as they utilize them. For the very first time in several years, we too have precise phone records. Zoom Phone simply works. It is clearer than 4G cellular service. The user interface is simple and straightforward. The features are unrivalled.

What do you dislike most about this product?

I am unable to transition the voice calls between my mobile provider to VOIP. It must be configured well before call is made, and can't be changed in the midst of the meeting. I would have to quit the session and rejoin it via the VOIP choice. I'm hoping that things will improve in coming future.

What recommendations would you give to someone considering this product?

The phone version had been a bit slow when I first began using this, and there were other aspects that needed to be improved, because I was experiencing it in an initial point to possess the version that it has now. Once it had been resolved, Zoom does have a wonderful mobile app today, which I find easily and quickly to be used for any person who wishes to set up a brief conference and broadcast it essentially at any time using their phone.

What differentiates Zoom Workplace from other similar products?

In the current pandemic situation, we, like many organizations, decided to work almost 100% of the time in a home-office scheme. This brought many challenges such as the issue of communication, although some tools and programs were said, in the company it is still customary to have a lot of communication via telephone. With Zoom Phone, we started to evaluate cloud telephony, which allows us to break some barriers of the current conception of traditional telephony. We started with 25 licenses and are still evaluating some particular issues. Another complicated scenario is if it is contemplated to send to work at home.

What is your favorite aspect of this product?

There are many scenarios where Zoom Phone can be implemented, but one of the ones that work best is when an organization wants to start operations and instead of investing in traditional telephony, it can implement cloud telephony like this solution. Also in a scenario where it does not matter to change DIDs in the face of customer service. A scenario that I do not recommend it when you already have roots in the telephone numbers and you want to migrate all the telephony you have to this cloud scheme because those telephone numbers will be lost and the transition will be complicated, it will create frustration. Efficient use of the network.

What do you dislike most about this product?

More integration with OnPremise PBX. Recycling of DIDs is very difficult for users to handle. Advanced switch features have yet to be implemented. We use Zoom Phone for our main switchboard line when people call the seminary and for the Welcome Center and Registrar lines. Several other departments are also beginning to use it. We already used Zoom for meetings, so it's nice to have two functions in one program. We needed to link each of our team members' personal emails to the Zoom account so we have to filter VM notifications out of our personal accounts. It'd be nice if you could set business hours through the webpage to include a lunch.

What recommendations would you give to someone considering this product?

Transferring calls. Caller ID. You can see who is taking each call. Zoom Phone is great for remote work. It's pretty user friendly. You can easily transfer calls to those who have Zoom extensions programmed into the address book. Obviously, this would apply to most tech nowadays, but call quality can suffer during bad weather. We implemented Zoom Phone across our organization. In the end, we had nearly 150 lines both in offices and in public spaces. We use Zoom Phone as our only supported institution-wide phone system. It replaced an antiquated Cisco UCaaS solution which had been in place for a number of years. Both the softphone and desk.