What is Zoom Workplace?
Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 89%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 95%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Reliable
- Efficient Service
- Continually Improving Product
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Mobility
Call Management
Web & Desktop Conferencing
Audio Transcription
Secure Access
Presence IM
Third-Party Integration
Session Border Controller
Analytics Reporting
Continuous UCC
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Zoom Workplace Reviews
Bharath M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Communication Tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
1. Smooth and easy link sharing to start the meeting. 2. Secure and reliable environment supported in every OS. 3. From desktop to phone it works fine with respect to performance. 4. Separated breakout rooms in one meeting , so virtual meetings can go easily with one link.
What is your favorite aspect of this product?
Easy to install , start and integerate with the ticketing tool for customer environment.
What do you dislike most about this product?
1. From same id , same link one person can join from multiple machines which is really a weird thing. 2. Nothing as such new , very much competitive platforms are there with same features in less cost.
What recommendations would you give to someone considering this product?
Good , easy platform to deal and work with,
Pros
- Continually Improving Product
- Caring
- Acts with Integrity
- Over Delivered
Please tell us why you think this review should be flagged.
Laura C.
- Role: Human Resources
- Industry: Healthcare
- Involvement: End User of Application
Submitted Oct 2024
A Great Communication Software For Business
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
This software ensures effective communication and easy to use for teams. Collaboration is as well enhanced too.
What is your favorite aspect of this product?
I like that it support both mobile and web based devices. The software is affordable and eases collaboration and communication needs.
What do you dislike most about this product?
No problems at all. It works perfectly well.
What recommendations would you give to someone considering this product?
I'm recommending Zoho Workplace for being an amazing solution for communication
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Naresh V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2024
Excellent platform for business meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has a lot of features as compared to other but it's AI features and quality of video and audio conferencing is just amazing that provide a reliable and interactive environment for meetings and scheduling and attending meetings is too easy with using this software.
What is your favorite aspect of this product?
It provides user to sufficient features to do business meetings as well as team meetings it provides alot of features like screen recording voice enhancer which makes our meetings more effective.
What do you dislike most about this product?
There is nothing to dislike with using this software.
What recommendations would you give to someone considering this product?
It has sufficient features to schedule meetings and attend meetings it provides good quality of video and audio conferencing along with the screen sharing feature and at a effective price cost which is best part of the software.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
