Zoom Spaces Logo Award Winner Product Badge
Zoom Spaces Logo Award Winner Product Badge
Zoom Video Communications, Inc.

Zoom Spaces

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Zoom Spaces
8.2 /10

What is Zoom Spaces?

The modern workspaces for hybrid teams, Zoom Spaces bring HD video collaboration into any space - in the office, in the classroom, or at home - and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Spaces are the conference room experience that make it easy to run or join video meetings with a tap of a button.

Company Details


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Awards & Recognition

Zoom Spaces won the following awards in the Digital Signage category

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Zoom Spaces Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Spaces.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

87 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Spaces?

5% Negative
2% Neutral
93% Positive

Pros

  • Client Friendly Policies
  • Trustworthy
  • Efficient Service
  • Performance Enhancing

Feature Ratings

Average 80

Streaming/Broadcast

82

Centralized Display Management

81

Integration

79

Security

79

Mobile Access

79

Content Management

79

Access Permissions Management

78

Extensibility

76

Vendor Capability Ratings

Average 79

Ease of Implementation

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Business Value Created

81

Ease of IT Administration

81

Usability and Intuitiveness

80

Quality of Features

80

Ease of Data Integration

78

Vendor Support

78

Breadth of Features

76

Ease of Customization

73

Zoom Spaces Reviews

Nidia M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Immersive Experiences, Crafting Brand Narratives

Likeliness to Recommend

8 /10

What differentiates Zoom Spaces from other similar products?

Zoom Spaces lets teams work together in real time to create digital displays. It shares content easily, so users get the same great experience on any device or location.

What is your favorite aspect of this product?

The platform lets you create branded digital spaces that target audiences will like. Its content management system makes it easy to schedule product launches and promotions.

What do you dislike most about this product?

Zoom Spaces is good at making digital displays, but its analytics could be better. Knowing more about how people engage with your content, how long they spend looking at it, and how they interact with it will help you make your marketing more effective.

What recommendations would you give to someone considering this product?

I've seen how Zoom Spaces can create immersive brand experiences in global marketing and e-commerce. Its digital displays have engaged global audiences, making product launches and promotions more engaging. The platform's real-time tools have made it easy for different teams and countries to work together and create great results. While better analytics would help us make better decisions, Zoom Spaces is still a great tool for reaching global audiences and creating marketing campaigns that connect with people around the world.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Brianna O.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Zoom Spaces is great!

Likeliness to Recommend

6 /10

What differentiates Zoom Spaces from other similar products?

The wide variety of available tools differentiates Zoom Spaces from other products. I also love the easy use of Zoom Spaces.

What is your favorite aspect of this product?

The easy use. Zoom Spaces was very easy to navigate for the first time.

What do you dislike most about this product?

Nothing at all!

What recommendations would you give to someone considering this product?

Try it! Zoom Spaces is an amazing resource to have!

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Madeline P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Incredible Platform

Likeliness to Recommend

9 /10

What differentiates Zoom Spaces from other similar products?

Zoom Spaces stands out due to its integration with the broader Zoom ecosystem, including Zoom Meetings, Zoom Rooms, and Zoom Team Chat. This integration allows for a seamless user experience and centralized management of various communication and collaboration tools

What is your favorite aspect of this product?

Zoom Spaces offers various features that enhance collaboration, such as dynamic layouts, AI workspace finders, and virtual receptions. These tools improves team efficiency and communication

What do you dislike most about this product?

For smaller businesses or startups, the cost of implementing Zoom Spaces might be prohibitive. The comprehensive suite of tools and features comes at a premium, which may not be justified for all organizations

What recommendations would you give to someone considering this product?

Implement third-party reporting solutions that can pull data from Zoom Spaces and generate customized reports tailored to your specific needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity