Zoom Spaces Logo Award Winner Product Badge
Zoom Spaces Logo Award Winner Product Badge
Zoom Video Communications, Inc.

Zoom Spaces

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Zoom Spaces
8.1 /10

What is Zoom Spaces?

The modern workspaces for hybrid teams, Zoom Spaces bring HD video collaboration into any space - in the office, in the classroom, or at home - and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Spaces are the conference room experience that make it easy to run or join video meetings with a tap of a button.

Company Details


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Awards & Recognition

Zoom Spaces won the following awards in the Digital Signage category

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Zoom Spaces Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Spaces.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

88 Plan to Renew

84 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
82%
Negotiation and Contract:
85%
Conflict Resolution:
89%
Strategy & Innovation:
88%
Service Experience:
88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Spaces?

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5% Negative
2% Neutral
93% Positive

Pros

  • Client Friendly Policies
  • Trustworthy
  • Efficient Service
  • Performance Enhancing

Feature Ratings

Average 79

Streaming/Broadcast

81

Centralized Display Management

81

Integration

80

Security

79

Content Management

78

Access Permissions Management

78

Mobile Access

78

Extensibility

76

Vendor Capability Ratings

Average 79

Availability and Quality of Training

82

Ease of Implementation

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

80

Business Value Created

79

Quality of Features

79

Vendor Support

77

Ease of Data Integration

76

Breadth of Features

76

Ease of Customization

71

Zoom Spaces Reviews

Mohd M.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Zoom Rooms: Seamless Video Conferencing Solutions

Likeliness to Recommend

9 /10

What differentiates Zoom Spaces from other similar products?

Zoom Rooms offers a comprehensive video conferencing solution with a range of features and benefits that are not available in other similar products. These include: • It is extremely easy to set up and use, helping users to quickly get started with video conferencing. • It offers a full suite of features and customization options, from video and audio quality to room layout, to make it fit any environment. • It is cloud-based, meaning no hardware or software installation is necessary. • It offers a range of hardware options to suit different budgets. • It provides a secure environment to ensure confidential conversations remain secure.

What is your favorite aspect of this product?

My favorite aspect of Zoom Rooms is the ability to easily join meetings from any device and to have access to a wide range of features like screen sharing, whiteboarding, and breakout rooms. It makes it easy to collaborate with remote colleagues, and I can also use it to stay connected with family and friends.

What do you dislike most about this product?

One of the biggest drawbacks to Zoom Rooms is the lack of customization options. There are very few options available for optimizing the user experience, such as changing the background, adding custom images and logos, or customizing the layout. Additionally, the user interface can feel clunky and outdated, and the audio and video quality can be spotty at times.

What recommendations would you give to someone considering this product?

1. Make sure your hardware and software are compatible with Zoom Rooms before investing in it. 2. Ensure that your bandwidth is sufficient to accommodate the number of participants you expect to join your Zoom Rooms. 3. Familiarize yourself with Zoom Rooms’ features, such as the virtual background, whiteboard, and breakout room capabilities, to ensure that the platform meets your needs. 4. Test Zoom Rooms with a few participants to ensure the audio and video quality is up to your standards. 5. Consider investing in additional hardware such as cameras, microphones, and speakers to improve the overall experience.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Saves Time

Deland M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy setup with Zoom rooms

Likeliness to Recommend

10 /10

What differentiates Zoom Spaces from other similar products?

Zoom Rooms differentiates itself from other similar products through the following features: *Easy set-up and management *Integration with popular calendar systems *Support for multiple platforms and devices (mobile is the best in my opinion)

What is your favorite aspect of this product?

Two things come to mind: the user-friendly interface, it s so easy to pick up Rooms and get going. And we also like the HD video and audio capabilities

What do you dislike most about this product?

The only thing I really dont like is the occasional technical issues. It can also be tough going through the knowledge base to find a solution as well.

What recommendations would you give to someone considering this product?

Before deciding to use Zoom you should: *Determine the specific needs for video conferencing- you might need a simpler option. *Conduct research and compare Zoom Rooms with other options. *Ensure compatibility with current technology infrastructure. *Read user reviews and gather feedback from others.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Colton C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Simple and goes hand and hand with zoom.

Likeliness to Recommend

10 /10

What differentiates Zoom Spaces from other similar products?

I haven't used any other software's that are similar to this one. I started using zoom rooms and will continue to until I find one better.

What is your favorite aspect of this product?

I just love how simple it is to get an online conference room going with a lot of people in it. Screen sharing is easy while conferencing as well.

What do you dislike most about this product?

It is hard to navigate large groups when in big meetings but it still works great.

What recommendations would you give to someone considering this product?

Make sure to get familiar with it before hosting your first zoom room meeting. It can be daunting when you are unfamiliar with it and have a meeting with 100 plus people in it.

Pros

  • Reliable
  • Inspires Innovation
  • Altruistic
  • Acts with Integrity