Zoom Spaces Logo Award Winner Product Badge
Zoom Spaces Logo Award Winner Product Badge
Zoom Video Communications, Inc.

Zoom Spaces

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Zoom Spaces
8.2 /10

What is Zoom Spaces?

The modern workspaces for hybrid teams, Zoom Spaces bring HD video collaboration into any space - in the office, in the classroom, or at home - and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Spaces are the conference room experience that make it easy to run or join video meetings with a tap of a button.

Company Details


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Awards & Recognition

Zoom Spaces won the following awards in the Digital Signage category

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Zoom Spaces Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Spaces.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

87 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Spaces?

5% Negative
2% Neutral
93% Positive

Pros

  • Client Friendly Policies
  • Trustworthy
  • Efficient Service
  • Performance Enhancing

Feature Ratings

Average 80

Streaming/Broadcast

82

Centralized Display Management

81

Integration

79

Security

79

Mobile Access

79

Content Management

79

Access Permissions Management

78

Extensibility

76

Vendor Capability Ratings

Average 79

Ease of Implementation

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Business Value Created

81

Ease of IT Administration

81

Usability and Intuitiveness

80

Quality of Features

80

Ease of Data Integration

78

Vendor Support

78

Breadth of Features

76

Ease of Customization

73

Zoom Spaces Reviews

Steve H.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Had some issues

Likeliness to Recommend

5 /10

What differentiates Zoom Spaces from other similar products?

More Widely used

What is your favorite aspect of this product?

Most people have easy access or are somewhat familiar with the product.

What do you dislike most about this product?

We've had lots of issues or glitches.

What recommendations would you give to someone considering this product?

Make sure you have the right technology.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Efficient Service

Cons

  • Inhibits Innovation
  • Less Reliable
  • Less Performance Enhancing

Nelius G.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

My Experience With Zoom Rooms

Likeliness to Recommend

9 /10

What differentiates Zoom Spaces from other similar products?

What makes Zoom Rooms unique is the fact that it can be used for different purposes. Whether it's in business, education, or at home, it never disappoints.

What is your favorite aspect of this product?

The software can be used in different setups which is a plus. The quality of video and audio is great. It's easy to use and integration with other Zoom products is seamless

What do you dislike most about this product?

Not a single complaint for the time I have used Zoom Rooms

What recommendations would you give to someone considering this product?

I highly recommend Zoom Rooms as it's very effective. It can be used in the office, home and in school setups

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Effective Service

Hashan C.

  • Role: Finance
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Greatest Software of the Decade

Likeliness to Recommend

10 /10

What differentiates Zoom Spaces from other similar products?

This ultimate application simply delivers what we require with many top-notch features. One of the best aspects is security when it comes to having a meeting. if you are the host you have the authority to control your audience unlike other competitive apps in the market. Having the option of sharing a screen for multiple participants other than the host is another plus point! Having Whiteboard is something really appreciable feature that is found in this superb software. Last but not least host can decide to have the participants in many views (The immersive view is an excellent feature that helps the user to see on a great background).

What is your favorite aspect of this product?

The best part of Zoom Rooms is the having the option to record the videos. The application itself having the video recording helps not to purchase another third-party app to record sessions; therefore money-saving is a tremendous benefit to the company. Likewise cannot forget the whiteboard feature as this allows more interactions among the participants and host to have a constructive discussion while interacting with each other.

What do you dislike most about this product?

Non-functioning hotkeys need to be addressed by the creators because despite pressing them, they do not work well or do not understand well by the system. However, this is not a serious issue but has room for improvement for developers. Other than this everything looks great.

What recommendations would you give to someone considering this product?

The landing page (The first page which comes when the software opens) can be decorated a little bit more with more features/options. Likewise, the Hotkeys are not functioning when you want to make a meeting or join a meeting quickly(For Example, pressing one key to join or make a new meeting needs to be introduced) by the developers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing