Zoom for Healthcare Logo
Zoom for Healthcare Logo
Zoom Video Communications, Inc.

Zoom for Healthcare

Composite Score
7.4 /10
CX Score
7.4 /10
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Zoom for Healthcare
7.4 /10

What is Zoom for Healthcare?

Zoom for healthcare helps clinicians and other healthcare personnel provide the highest quality and cost effective solution to meet the dynamic needs of healthcare organizations. A variety of applications including telehealth, collaborative healthcare, medical education, and population based care are affectively being utilized across the healthcare continuum to patients around the globe.

Company Details

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Zoom for Healthcare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom for Healthcare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

94 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom for Healthcare?

0% Negative
14% Neutral
86% Positive

Pros

  • Fair
  • Security Protects
  • Respectful
  • Altruistic

Feature Ratings

Average 82

Medical Records Integration

89

Patient/ Physician Scheduling

87

Live Chat

83

Mobile

83

Medical Billing

82

File Sharing Collaboration

82

Prescription Tools

82

Voice and Video Collaboration

80

Waiting Room

77

Data Security

75

Vendor Capability Ratings

Average 80

Ease of IT Administration

89

Ease of Implementation

85

Vendor Support

84

Usability and Intuitiveness

83

Breadth of Features

81

Quality of Features

81

Ease of Data Integration

80

Availability and Quality of Training

80

Business Value Created

77

Ease of Customization

72

Product Strategy and Rate of Improvement

71

Zoom for Healthcare Reviews

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2021

So easy to use!

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Tricia K.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Easy to use and reliable.

Likeliness to Recommend

10 /10

What differentiates Zoom for Healthcare from other similar products?

It is super easy to use and not glitchy.

What is your favorite aspect of this product?

It is user friendly. It can be used on multiple devices.

What do you dislike most about this product?

Nothing really I "dislike". I would add more background options.

What recommendations would you give to someone considering this product?

Nothing really.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service