Zoho Vault Logo
Zoho Vault Logo
Zoho

Zoho Vault

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Zoho Vault
8.2 /10

What is Zoho Vault?

For personal use, teams, and large enterprises, Zoho Vault is a secure password manager for everyone that safely manages passwords and other sensitive information. Zoho Vault secure password manager safely manages your passwords and autofills them across websites and applications.

Company Details


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Awards & Recognition

Zoho Vault won the following awards in the Password Management category

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Zoho Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

4
Since last award

88 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
93%
Conflict Resolution:
96%
Strategy & Innovation:
91%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Vault?

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0% Negative
8% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Respectful

Feature Ratings

Average 85

Vault for Each User

89

Credential Management

88

End User Self Serve

88

Access From Multiple Devices

87

Multi-Factor Authentication (MFA)

86

Password Generator

86

Work and Personal

85

Encryption and Decryption

85

Autosave and Autofill

84

AD/LDAP Sync

84

Team Management

84

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Ease of IT Administration

84

Business Value Created

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Vendor Support

80

Usability and Intuitiveness

79

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

79

Breadth of Features

79

Zoho Vault Reviews

Megan M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Performed admirably with all of its promises

Likeliness to Recommend

9 /10

What differentiates Zoho Vault from other similar products?

Zoho Vault is a fantastic, simplest, and ideal password management program that popular for its simplicity. The password-protection and encryption capabilities of Zoho Vault are arguably the most useful and simplistic to use. It's also quite affordable when compared to its rivals like Lastpass in terms of features and usability.

What is your favorite aspect of this product?

I loved it because it simplifies my daily routine and makes it simple for me to safely share passwords with my team members. Within Zoho Vault, we can quickly and simply form groups and then share passwords with only the members of that group. This is in my opinion a very useful tool for our corporation because it allows us to access critical credentials without jeopardizing the security of our company.

What do you dislike most about this product?

If we forget your username or passcode, we must reset our account, which will delete all previously saved passwords. Even if the Link is slightly different, the automatic update feature does not work, undermining the point of Autofill. Because the interface is tough to comprehend, first-time Zoho Vault new customers will have a difficult time using it from the start.

What recommendations would you give to someone considering this product?

Well, when you try to transfer your passwords from your previous password manager software to Zoho Vault, you will undoubtedly encounter significant difficulties. However, don't become overwhelmed or irritated; instead, seek assistance from their team. Their customer service team was instrumental in resolving the issue.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Effective Service

Darryl B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Zoho Vault 2022.

Likeliness to Recommend

9 /10

What differentiates Zoho Vault from other similar products?

A password vault can be used by anyone, but not every vault is created equal. Having the ability to share passwords for common applications, which isn't always available in all products, has definitely been a benefit. Our company's passwords are safely stored in Zoho vault. Passwords are encrypted and stored in a vault with strong security. It's a convenient way to keep track of and protect our passwords.

What is your favorite aspect of this product?

Among the features of Zoho vault is a password manager that allows us to share and log in to our accounts, as well as the ability to store unlimited passwords and notes. We get a Password Assessment Report in the mail every day. I like the shared passwords (secrets) feature that allows team members to share passwords that they frequently use. We have a lot of joint accounts in my company, so a feature like this would be very useful.

What do you dislike most about this product?

I'm not sure if there's anything I dislike about Vault, other than the Zoho web interface's tendency to take me to informational pages rather than the browser web portal aesthetics. It could benefit from an upgrade to improve the user's overall experience.

What recommendations would you give to someone considering this product?

An extremely secure password management tool. Even with two-factor authentication enabled, the app is simple to use. Good deal. It's simple to use if you use the browser extension. Zoho Vault currently holds more than 400 business passwords. You don't have to worry about syncing between Android, iOS, Windows, and macOS devices.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

Sheryl B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Best Password Manager

Likeliness to Recommend

8 /10

What differentiates Zoho Vault from other similar products?

My colleagues and I may share passwords without jeopardizing data security. Prior to utilizing Zoho Vault, I was prone to either using the same password for all of my accounts or not using a password at all. I can make really secure passwords without having to worry about remembering them all. Zoho Vault additionally includes a password generator that generates passwords that meet account-specific restrictions.

What is your favorite aspect of this product?

The password-protection and encryption capabilities of Zoho Vault are arguably the most useful. This is a significant benefit, particularly if you have many accounts with different passwords. It simplifies my daily routine and makes it simple to share passwords with others. When you are on the relevant connection, it instantly fetches the data from the vault, which also aids in detecting when a scammer is attempting to phish your accounts

What do you dislike most about this product?

If you forget the Zoho Vault master password, the authentication process will be complicated. Even if it succeeds, it will delete all of your previously saved passwords, which might be an issue if you don't have a backup. Another point I dislike is that you have to download the extension in order for it to work properly.

What recommendations would you give to someone considering this product?

I can suggest it because we've stored a lot of passwords in Zoho Vault for commercial purposes so far easily sync across devices, and you may try zoho vault for free to see whether you like it, so you can decide for yourself with little effort and no money invested. It's so cheap that you could give it a try for a few months and lose nothing.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

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