
What is Zoho Vault?
For personal use, teams, and large enterprises, Zoho Vault is a secure password manager for everyone that safely manages passwords and other sensitive information. Zoho Vault secure password manager safely manages your passwords and autofills them across websites and applications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
2
Since last award
93 Plan to Renew
4
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 96%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 96%
- Strategy & Innovation:
- 90%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Vault?
Pros
- Reliable
- Enables Productivity
- Caring
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Vault for Each User
End User Self Serve
Credential Management
Access From Multiple Devices
Multi-Factor Authentication (MFA)
Password Generator
Autosave and Autofill
Work and Personal
Encryption and Decryption
Team Management
Policy Engine and Enforcements
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Vendor Support
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Zoho Vault Reviews
Boreru K.
- Role: Information Technology
- Industry: Insurance
- Involvement: End User of Application
Submitted Oct 2022
A Great Password Vault For Business
Likeliness to Recommend
What differentiates Zoho Vault from other similar products?
It not only securely manages software, but auto fill them across different websites and applications.
What is your favorite aspect of this product?
I like that Zoho Vault is highly secure Easily integrates with other tools I like the password auto fill feature
What do you dislike most about this product?
Zero issues with Zoho Vault as it has been great and has worked as expected.
What recommendations would you give to someone considering this product?
I recommend Zoho Vault for password management. It is secure an comes with lots of helpful features.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.

Jeremy L.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
Superb password management software
Likeliness to Recommend
What differentiates Zoho Vault from other similar products?
I had experience on other password management platforms but Zoho Vault is the only one in the marker that performed admirably and as it promised, it delivered on all of its promises of storing all of our passwords, handling multipage logins, and supporting multi-factor authentication. When it comes to its simplicity of use, the extension is yet another big benefit.
What is your favorite aspect of this product?
It supports multi-factor authentication, which is one of the key reasons we chose Zoho Vault over any other solution that promises to be feature-rich but actually isn't. So far, everything has gone well. When we are on the relevant connection, it instantly retrieves data from the vault, which also aids in detecting when a scammer is attempting to spoof our accounts and finds the URL that we may not notice at first glance.
What do you dislike most about this product?
It sometimes doesn't autofill logins even though the Address changes slightly, which can be inconvenient at times but it also safeguards you from phishing attacks. The design is complicated, and while the software has a Zoho Vaulty plugin, it isn't really useful.
What recommendations would you give to someone considering this product?
If you want to create powerful credentials for all of your accounts and store them safely and securely in one place, you may use Zoho Vault. This way, you can work in your environment with confidence, knowing that all of your accounts are safe. This is a significant benefit, particularly if you have many accounts with different credentials.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Inspires Innovation
Please tell us why you think this review should be flagged.

Megan M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Performed admirably with all of its promises
Likeliness to Recommend
What differentiates Zoho Vault from other similar products?
Zoho Vault is a fantastic, simplest, and ideal password management program that popular for its simplicity. The password-protection and encryption capabilities of Zoho Vault are arguably the most useful and simplistic to use. It's also quite affordable when compared to its rivals like Lastpass in terms of features and usability.
What is your favorite aspect of this product?
I loved it because it simplifies my daily routine and makes it simple for me to safely share passwords with my team members. Within Zoho Vault, we can quickly and simply form groups and then share passwords with only the members of that group. This is in my opinion a very useful tool for our corporation because it allows us to access critical credentials without jeopardizing the security of our company.
What do you dislike most about this product?
If we forget your username or passcode, we must reset our account, which will delete all previously saved passwords. Even if the Link is slightly different, the automatic update feature does not work, undermining the point of Autofill. Because the interface is tough to comprehend, first-time Zoho Vault new customers will have a difficult time using it from the start.
What recommendations would you give to someone considering this product?
Well, when you try to transfer your passwords from your previous password manager software to Zoho Vault, you will undoubtedly encounter significant difficulties. However, don't become overwhelmed or irritated; instead, seek assistance from their team. Their customer service team was instrumental in resolving the issue.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Effective Service
Please tell us why you think this review should be flagged.
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