Zoho

Zoho Vault

Composite Score

8.2 /10

CX Score

8.5 /10

49 Reviews Write a Review

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What is Zoho Vault?

For personal use, teams, and large enterprises, Zoho Vault is a secure password manager for everyone that safely manages passwords and other sensitive information. Zoho Vault secure password manager safely manages your passwords and autofills them across websites and applications.

Company Details

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Awards & Recognition

Zoho Vault won the following awards in the Password Management category

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2 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2024

2 Top Rated Capabilities

8 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

1 Top Rated Capabilities

8 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Zoho Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

4
Since last award

88 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 96%
Negotiation and Contract:: 93%
Conflict Resolution:: 96%
Strategy & Innovation:: 91%
Service Experience:: 96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Vault?

0% Negative

8% Neutral

92% Positive

Pros

Reliable
Enables Productivity
Caring
Respectful

Feature Ratings

Average 85

Vault for Each User

Credential Management

End User Self Serve

Access From Multiple Devices

Multi-Factor Authentication (MFA)

Password Generator

Work and Personal

Encryption and Decryption

Autosave and Autofill

AD/LDAP Sync

Team Management

Vendor Capability Ratings

Average 82

Ease of Implementation

Ease of IT Administration

Business Value Created

Ease of Data Integration

Quality of Features

Ease of Customization

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Zoho Vault Reviews

Ekansh K.

Role: Operations
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Password Management powerhouse!

Likeliness to Recommend

8 /10

What differentiates Zoho Vault from other similar products?

What separates Zoho Vault from other similar software market is its features such as multipage logins and two factor authentication. It provides you with better encryption in comparison to other software.

What is your favorite aspect of this product?

The extension for Zoho vault is a great help and it makes storing all my passwords easy. Its also very beginner friendly and you can understand it on the first try. The autofill username and password feature has to be my favourite since it saves a lot of time and effort. It also suggests strong password and you can just store it in the Zoho vault itself.

What do you dislike most about this product?

The forgot password thing is very irritating if you forgot your catchphrase and have to reset it which deletes all your data. It also doesn’t autofill even if there is a slight change in the Url which is frustrating.

What recommendations would you give to someone considering this product?

Its better and cheap with Lastpass and has better user support. Also never forget your catchphrase and write that down if you dont want to reset your account.

Pros

Helps Innovate
Performance Enhancing
Caring
Altruistic

RASHAB K.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Best at Password Management

Likeliness to Recommend

8 /10

What differentiates Zoho Vault from other similar products?

The password management is easy and comes with an chrome extension to ease the whole password saving. Autofill feature is a great help which in turn helps to not remember complex passwords and keeping them encrypted.

What is your favorite aspect of this product?

The passwords are only auto filled if you are on the correct link and a phishing attack with a very identical link to the original one gets detected and is either ignored or warned upon in the team beforehand.

What do you dislike most about this product?

In case you forgot the password and the catchphrase, you cannot reset the password and will have to reset the whole account making your previously saved passwords obsolete and deleting them with no hope for recovery.

What recommendations would you give to someone considering this product?

It takes a bit around to totally understand the capabilities of Zoho Vault and is advised to be patient at the initial implementation.

Pros

Continually Improving Product
Enables Productivity
Saves Time
Includes Product Enhancements

Ishagaki G.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

A Secure and Easily Accessible Password Manager

Likeliness to Recommend

9 /10

What differentiates Zoho Vault from other similar products?

With Zoho Vault, it's easy to securely auto-fill passwords and you need not memorize them. What's unique is that it's readily accessible from any device anytime

What is your favorite aspect of this product?

I have used this software and I like it's security features. I like that it can store unlimited passwords. Auto-fill feature saves time The software is secure and easily accessible from any device and any time

What do you dislike most about this product?

Zoho Vault has been a disappointment. I have no dislikes

What recommendations would you give to someone considering this product?

For password Management, there is no better software than Zoho Vault. It's affordable, secure, and easily accessible from any device.

Pros

Helps Innovate
Performance Enhancing
Unique Features
Saves Time

Zoho Vault

What is Zoho Vault?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Zoho Vault Ratings

89 Likeliness to Recommend

1 Since last award

93 Plan to Renew

4 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Zoho Vault?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Vault for Each User Each user has access to their own password vault.

Credential Management Software provides credential management and retrieval functionality.

End User Self Serve Intuitive portal designed for end users to create incident tickets, request services, and access status and FAQs.

Access From Multiple Devices Software can be accessed from multiple devices. Ideally this access will be possible regardless of the operating system used.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Password Generator Software includes the ability for users to generate strong passwords.

Work and Personal Offers the ability for users to leverage some or all software features for personal use.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Autosave and Autofill Allows for passwords to be autosaved and autofilled when accessing resources again.

AD/LDAP Sync Groups and users can be synced with Active Directory or LDAP

Team Management Create and manage team members. Items can be shared across team members.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Zoho Vault Reviews

Ekansh K.

Password Management powerhouse!

Likeliness to Recommend

Pros

RASHAB K.

Best at Password Management

Likeliness to Recommend

Pros

Ishagaki G.

A Secure and Easily Accessible Password Manager

Likeliness to Recommend

Pros

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Feature Ratings

Vault for Each User

Credential Management

End User Self Serve

Access From Multiple Devices

Multi-Factor Authentication (MFA)

Password Generator

Work and Personal

Encryption and Decryption

Autosave and Autofill

AD/LDAP Sync

Team Management

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Business Value Created

Ease of Data Integration

Quality of Features

Ease of Customization

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features