What is Zoho Survey?
Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Survey?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Branching and Logic
Templates & Question Library
Collaboration
Data Analysis and Visualization
Role and User Management
Customizable Branding
Multi-Channel Distribution
APIs and Integration
Multi-Media Support
Mobile Support
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Zoho Survey - Home
Creating Your Survey
Launching Your Survey
Zoho Survey Quick Overview
This video will show you a quick glimpse of what Zoho Survey has to offer in order to ensure you create the best questionnaires and collect relevant responses.
Zoho Survey Reviews
Ondera G.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2023
The best product to use when looking for informati
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
Zoho Survey enables one to gather and analyse information that he or she requires.
What is your favorite aspect of this product?
It helps one to critically analyse data and have enough information.
What do you dislike most about this product?
You have to be so accurate with what you are looking for when you use this product.
What recommendations would you give to someone considering this product?
I would highly recommend this product when it comes to looking for information.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Tom L.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
Zoho Survey - great survey tool
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
Zoho survey is easy to use and highly adaptable
What is your favorite aspect of this product?
Zoho surveys is easy to use, it creates fully customizable surveys gives good data presentation as it offers different types of questions. In addition, it provides more insights from prospective customers and our clients. Finally, it allows the designer to see all questions in one page
What do you dislike most about this product?
With zoho surveys sometimes it can be difficult to identify surveys that are active. Including some branding in the surveys is also missing
What recommendations would you give to someone considering this product?
With zoho survey you are set to go as it has everything you need in a survey platform. Therefore, I highly recommend for others to use.
Pros
- Reliable
- Effective Service
- Fair
- Acts with Integrity
Please tell us why you think this review should be flagged.
Saleem A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Honest review of Zoho.com
Likeliness to Recommend
What differentiates Zoho Survey from other similar products?
Although we like Campaigns, our corporate headquarters does not permit us to use that platform. But fortunately, Zoho CRM includes the majority of what we require for our marketing and sales staff to be effective. We may reconsider campaigns in the future, but for now, we are content with the state of affairs.
What is your favorite aspect of this product?
The simplicity of having all of my current and potential prospects in one location is the finest feature of Zoho CRM. The "opportunity" area is very helpful to me because it enables me to assess my current situation and organize any necessary follow-up chores. The reports part is very useful for my team and me to create realistic objectives because it tells us how well we did in terms of sales last month and how our prediction looks for the coming months. The option to sync customer information between Aircall and WordPress is another fantastic feature.
What do you dislike most about this product?
We operate on the Zoho One platform, which makes keeping track of things much simpler. Its integration with Books (accounting software) and CRM could be improved, but that is the only drawback. The two systems communicate well enough, but there are some places where information is lost in the process.
What recommendations would you give to someone considering this product?
Maintaining our little database has been made much easier by the ability to send emails from Zoho CRM. Additionally, it allowed us to maintain tabs on who received our emails and which ones bounced back. Our salespeople have found it useful to keep track of contacts and when they last spoke using the notes section.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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