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Zoho Sign Logo Award Winner Product Badge
Zoho

Zoho Sign

Composite Score
8.5 /10
CX Score
8.9 /10
Category
Zoho Sign
8.5 /10

What is Zoho Sign?

Zoho Sign is a complete digital signature application for business signatories. It allows users to quickly upload their documents and sign them or send them out for signatures to create legally binding business paperwork in a hassle-free and paperless manner. Users can track, access, and manage all their documents on demand and in real time across various platforms. As a highly secure cloud-based solution, Zoho Sign offers military-grade encryption for all user data, and all the signed documents are compliant with major e-signature laws worldwide.

Company Details


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Awards & Recognition

Zoho Sign won the following awards in the Electronic Signature category

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Zoho Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

91 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Sign?

0% Negative
0% Neutral
100% Positive

Pros

  • Enables Productivity
  • Fair
  • Client's Interest First
  • Transparent

Feature Ratings

Average 87

Digital Signature

91

Cloud/On-Prem/Hybrid Deployment

90

Security

90

User-Friendly

90

Mobile

90

Blockchain Timestamping

89

Workflow

87

E-Signatures

87

Unlimited Document Sends & Storage

87

Notifications

86

Customizable Branding

86

Vendor Capability Ratings

Average 86

Breadth of Features

90

Product Strategy and Rate of Improvement

88

Ease of Implementation

88

Business Value Created

87

Ease of Customization

87

Ease of Data Integration

87

Quality of Features

86

Ease of IT Administration

86

Usability and Intuitiveness

84

Vendor Support

84

Availability and Quality of Training

83

Zoho Sign Reviews

Marije D.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Lots of features at a reasonable price

Likeliness to Recommend

9 /10

What differentiates Zoho Sign from other similar products?

Prior to Zoho Sign, we sent all of our documents by email for signature, which required the user to scan the document and send it back. With the use of the Zoho sign, we can send documents digitally through its web platform using the emails of clients, and the signature is also completed from their web environment. In addition, APIs enable seamless system integration.

What is your favorite aspect of this product?

I've experimented with a variety of e-signature services because of the cost and feature set, and I have continued to use Zoho Sign. I adore that I can transmit a package of documents that includes multiple signed documents without combining them into a single PDF. For me, this is extremely crucial. Any auditor will be pleased with the final report since it contains all signatures and timestamps with IP addresses.

What do you dislike most about this product?

Adding a third-party tool or sending papers elsewhere becomes a headache; additionally, it is not possible to email a link to the document, and accessing and attaching the audit trail can be a hassle.

What recommendations would you give to someone considering this product?

I appreciate that it has a respectable API because it enables me to automate several steps in the signing process. I could create templates, and it was simple to set up. With no need to reenter the signature blocks each time, it was simple to distribute the same document to other customers using these.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Wendy H.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Decent electronic signature app

Likeliness to Recommend

9 /10

What differentiates Zoho Sign from other similar products?

The user-friendly interface of Zoho Sign makes it easy for us to complete the document signing process. I used different tools and the majority of digital signature solutions are difficult for signers to understand, but this service takes digital signature to a whole new level by making it accessible through mobile apps.

What is your favorite aspect of this product?

Prior to Zoho Sign, I was worried about the security of our documents but it's resolved this issue now. For all of my documents, I used only Zoho Sign. It was an incredibly simple web app to set up and utilize. The website's user interface is really simple, clear, and simple to use. The workflow mechanism offered for document signing is relatively simple to set up and comprehend.

What do you dislike most about this product?

Some issues annoy me so I must purchase API credits separately to resolve them. Clicking on the signature boxes might occasionally be challenging as well and because of these issues, I'm looking for upgrades that resolve these problems for us.

What recommendations would you give to someone considering this product?

I love that it is extremely simple for both the team and linked parties who need to sign documents. Getting documents digitally signed is a very simple process that is straightforward to follow and navigate. If you want to give them a try, I must say have it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Reene L.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Lucrative and adaptable Electronic Signature tool

Likeliness to Recommend

9 /10

What differentiates Zoho Sign from other similar products?

There are three options for adding our signature: drawing, typing, or uploading in Zoho Sign that make it my favorite, lovely, and unique in the Marketplace. I can sign my contracts and documents whatever I want with Zoho. My entire sales team heavily relies on it, and it has always been lucrative for us because it freed us from time-consuming tasks and enabled us to devote more time to crucial tasks so we can close more deals in less time.

What is your favorite aspect of this product?

We may scan and upload our agreements and contracts, digitally sign them using our PC or cell phones, and then transmit them to other people using this incredibly efficient and handier electronic signature program. The software supports all document formats. With the help of Zoho Sign, we can quickly add our digital signature to a variety of document file types, including Word, Excel, and PDF.

What do you dislike most about this product?

It is challenging to sort through the overwhelming number of records in the action history section of this system without clicking on each one to view more information. A while back, restrictions on API credit facilities were implemented. It's not a big deal, but occasionally it can be bothersome.

What recommendations would you give to someone considering this product?

Zoho Electronic signatures app had done away with the requirement for paper records to be printed off, making it much simpler for businesses to sign, transmit, and handle all of their papers electronically from any location and on any device. If a business is thinking about purchasing e-signing software, it must go through it.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Effective Service

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