Zoho Sign Logo Award Winner Product Badge
Zoho Sign Logo Award Winner Product Badge
Zoho

Zoho Sign

Composite Score
8.5 /10
CX Score
8.9 /10
Category
Zoho Sign
8.5 /10

What is Zoho Sign?

Zoho Sign is a complete digital signature application for business signatories. It allows users to quickly upload their documents and sign them or send them out for signatures to create legally binding business paperwork in a hassle-free and paperless manner. Users can track, access, and manage all their documents on demand and in real time across various platforms. As a highly secure cloud-based solution, Zoho Sign offers military-grade encryption for all user data, and all the signed documents are compliant with major e-signature laws worldwide.

Company Details


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Awards & Recognition

Zoho Sign won the following awards in the Electronic Signature category

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Zoho Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

97 Plan to Renew

92 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
96%
Conflict Resolution:
97%
Strategy & Innovation:
97%
Service Experience:
98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Sign?

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0% Negative
3% Neutral
97% Positive

Pros

  • Fair
  • Client's Interest First
  • Transparent
  • Performance Enhancing

Feature Ratings

Average 86

Digital Signature

92

Security

91

User-Friendly

90

Cloud/On-Prem/Hybrid Deployment

90

Blockchain Timestamping

89

E-Signatures

88

Mobile

88

Notifications

88

Customizable Branding

88

Workflow

88

Regulatory Compliance

87

Vendor Capability Ratings

Average 85

Breadth of Features

88

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Ease of Customization

85

Ease of IT Administration

84

Vendor Support

84

Availability and Quality of Training

83

Usability and Intuitiveness

83

Zoho Sign Reviews

David d.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

An easy-to-use, versatile, and secure tool

Likeliness to Recommend

10 /10

What differentiates Zoho Sign from other similar products?

As a cloud-based platform, Zoho Sign has made agreements easier and faster. Now, we can send the document to the client by providing the organization's email address. Our contracts and document formats are automatically saved on the application, which we can easily access in the folders.

What is your favorite aspect of this product?

Integration of documents and customization of templates is our favorite feature of this product. This tool has made contract management effective by integrating with other cloud-storage applications like one drive, Dropbox, and googleDrive. Zoho Sign also works directly on Microsoft teams and Gmail. Moreover, we can customize every template and contract without any limitations. The customization feature proved to be a great deal in contract agreements.

What do you dislike most about this product?

Another problem we have noticed in the tool is its deployment difficulty. It took us months to fully install this technology in our business. Additionally, we couldn't sign the documents on the email, so we had to download them first and then re-upload them on the Zoho Sign app.

What recommendations would you give to someone considering this product?

Try to get the most out of the software by using it on as many platforms as possible. This feature is exclusively available to the Zoho Sign software. We can use the tool on various media, including the web, Android, iOS, and more. Zoho Sign works well and has supportive applications for all platforms.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Effective Service

Kate S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy-to-use e-signature solution

Likeliness to Recommend

9 /10

What differentiates Zoho Sign from other similar products?

I overall love Zoho, Zoho Sign offers a user interface that is simple to grasp, and it also integrates with Google Drive. With Zoho Sign, securely signing and emailing documents is also a breeze. A high level of security is the best thing that takes it up in the technology world.

What is your favorite aspect of this product?

For my clients and me, Zoho Sign makes it simple, quick, and safe to set up and start our coaching relationship. It is useful since it combines with other Zoho products. I like how simple it is to design intuitive and user-friendly templates. This program has made putting together documents and customizing requirements a breeze.

What do you dislike most about this product?

So far, I have had no problems using Zoho Sign's electronic signature capture and document management features. I can't have someone sign an electronic document in front of me, I'm waiting for this functionality to be implemented before I can incorporate it into our procedure.

What recommendations would you give to someone considering this product?

You should give it a try if you wish to sign documents from any location without sacrificing data confidentiality. I support Zoho Sign because it provides excellent and valuable capabilities for signing papers electronically, saving us money, paper, and most importantly, time.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Effective Service

Ornella K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A robust and efficient tool for digital signatures

Likeliness to Recommend

9 /10

What differentiates Zoho Sign from other similar products?

One thing that makes Zoho Sign a step ahead of all other tools is its customization feature. This feature has made our agreements innovative and unique. Also, there are no limitations to the customization of multiple projects. Each one of our templates and materials has been tailored to suit our requirements.

What is your favorite aspect of this product?

What we like most about the product is its user-friendly interface. The software has tons of features, but everything is seamlessly accessible. Because of such handy tools, we could understand the application in no time. Now, the process of contracts has become fast and efficient for our organization. Moreover, Zoho Sign is reliable and safe due to its high security.

What do you dislike most about this product?

There is nothing we don't like about the tool, but it has some drawbacks that they should consider. The support system of the agency is lacking. Whenever we have attempted to get in touch with customer service, the response is late and uncooperative. Zoho Sign doesn't prioritize customer service and is notorious for delaying responding to inquiries.

What recommendations would you give to someone considering this product?

While using the tool for online contracts and digital signatures, try to get maximum benefits by creating and customizing the templates to your requirements. This platform lets us personalize as much as possible to meet the needs of different clients and vendors. The customization feature is unique, intuitive, and limited to the Zoho Sign software.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

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