
What is Zoho Sign?
Zoho Sign is a complete digital signature application for business signatories. It allows users to quickly upload their documents and sign them or send them out for signatures to create legally binding business paperwork in a hassle-free and paperless manner. Users can track, access, and manage all their documents on demand and in real time across various platforms. As a highly secure cloud-based solution, Zoho Sign offers military-grade encryption for all user data, and all the signed documents are compliant with major e-signature laws worldwide.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
2
Since last award
97 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 97%
- Negotiation and Contract:
- 96%
- Conflict Resolution:
- 97%
- Strategy & Innovation:
- 97%
- Service Experience:
- 98%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Sign?
Pros
- Fair
- Client's Interest First
- Transparent
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Digital Signature
Security
User-Friendly
Cloud/On-Prem/Hybrid Deployment
Blockchain Timestamping
E-Signatures
Mobile
Notifications
Customizable Branding
Workflow
Regulatory Compliance
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Dashboard

Profile

Adding documents and recipients

Additional workflow settings

Adding signer fields

Manage documents

Track documents in real time

Reports

Certificate of completion

Zoho Sign - A Complete Digital Signature App - Product Overview
Zoho Sign Reviews

David d.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
An easy-to-use, versatile, and secure tool
Likeliness to Recommend
What differentiates Zoho Sign from other similar products?
As a cloud-based platform, Zoho Sign has made agreements easier and faster. Now, we can send the document to the client by providing the organization's email address. Our contracts and document formats are automatically saved on the application, which we can easily access in the folders.
What is your favorite aspect of this product?
Integration of documents and customization of templates is our favorite feature of this product. This tool has made contract management effective by integrating with other cloud-storage applications like one drive, Dropbox, and googleDrive. Zoho Sign also works directly on Microsoft teams and Gmail. Moreover, we can customize every template and contract without any limitations. The customization feature proved to be a great deal in contract agreements.
What do you dislike most about this product?
Another problem we have noticed in the tool is its deployment difficulty. It took us months to fully install this technology in our business. Additionally, we couldn't sign the documents on the email, so we had to download them first and then re-upload them on the Zoho Sign app.
What recommendations would you give to someone considering this product?
Try to get the most out of the software by using it on as many platforms as possible. This feature is exclusively available to the Zoho Sign software. We can use the tool on various media, including the web, Android, iOS, and more. Zoho Sign works well and has supportive applications for all platforms.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.

Kate S.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2022
Easy-to-use e-signature solution
Likeliness to Recommend
What differentiates Zoho Sign from other similar products?
I overall love Zoho, Zoho Sign offers a user interface that is simple to grasp, and it also integrates with Google Drive. With Zoho Sign, securely signing and emailing documents is also a breeze. A high level of security is the best thing that takes it up in the technology world.
What is your favorite aspect of this product?
For my clients and me, Zoho Sign makes it simple, quick, and safe to set up and start our coaching relationship. It is useful since it combines with other Zoho products. I like how simple it is to design intuitive and user-friendly templates. This program has made putting together documents and customizing requirements a breeze.
What do you dislike most about this product?
So far, I have had no problems using Zoho Sign's electronic signature capture and document management features. I can't have someone sign an electronic document in front of me, I'm waiting for this functionality to be implemented before I can incorporate it into our procedure.
What recommendations would you give to someone considering this product?
You should give it a try if you wish to sign documents from any location without sacrificing data confidentiality. I support Zoho Sign because it provides excellent and valuable capabilities for signing papers electronically, saving us money, paper, and most importantly, time.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Effective Service
Please tell us why you think this review should be flagged.

Ornella K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
A robust and efficient tool for digital signatures
Likeliness to Recommend
What differentiates Zoho Sign from other similar products?
One thing that makes Zoho Sign a step ahead of all other tools is its customization feature. This feature has made our agreements innovative and unique. Also, there are no limitations to the customization of multiple projects. Each one of our templates and materials has been tailored to suit our requirements.
What is your favorite aspect of this product?
What we like most about the product is its user-friendly interface. The software has tons of features, but everything is seamlessly accessible. Because of such handy tools, we could understand the application in no time. Now, the process of contracts has become fast and efficient for our organization. Moreover, Zoho Sign is reliable and safe due to its high security.
What do you dislike most about this product?
There is nothing we don't like about the tool, but it has some drawbacks that they should consider. The support system of the agency is lacking. Whenever we have attempted to get in touch with customer service, the response is late and uncooperative. Zoho Sign doesn't prioritize customer service and is notorious for delaying responding to inquiries.
What recommendations would you give to someone considering this product?
While using the tool for online contracts and digital signatures, try to get maximum benefits by creating and customizing the templates to your requirements. This platform lets us personalize as much as possible to meet the needs of different clients and vendors. The customization feature is unique, intuitive, and limited to the Zoho Sign software.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
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