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Zoho

Zoho Projects

Composite Score
8.7 /10
CX Score
8.9 /10
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Category
Zoho Projects
8.7 /10

What is Zoho Projects?

Plan, track, and collaborate using the preferred online project management software of more than a million businesses.

Company Details

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Awards & Recognition

Zoho Projects won the following awards in the Project Management - Enterprise category

Zoho Projects Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Projects.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Projects?

0% Negative
10% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 83

Collaboration

87

Planning and Scheduling

86

Workflow Management

83

Resource Management

83

Hierarchical Task Management

82

Time & Expense Tracking

81

Reporting

81

Budget Management

80

Document Management

79

Dependency and Milestone Tracking

77

Mobile Access

77

Vendor Capability Ratings

Average 82

Quality of Features

85

Ease of IT Administration

84

Breadth of Features

84

Business Value Created

82

Usability and Intuitiveness

82

Ease of Implementation

81

Vendor Support

81

Ease of Customization

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Availability and Quality of Training

80

Zoho Projects Reviews

Bliss C.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

Easy to use project portfolio management tool

Likeliness to Recommend

10 /10

What differentiates Zoho Projects from other similar products?

Zoho Projects has more powerful PPM features that can track and manage a lot of projects and tasks.

What is your favorite aspect of this product?

With Zoho Projects, I am able to plan, track and manage projects in real-time. Tracking time, issue and expenses incurred in projects is easy and accurate with Zoho Projects.

What do you dislike most about this product?

The errors I used to encounter are now history since the vendor customer success has helped me eradicate them.

What recommendations would you give to someone considering this product?

Take advantage of the free customer support, attend online webinars and request ebooks from the vendor.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: C-Level
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2020

Intuitive, helpful, efficiency-focused product!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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