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Zoho Projects Logo
Zoho

Zoho Projects

Composite Score
8.6 /10
CX Score
8.8 /10
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Category
Zoho Projects
8.6 /10

What is Zoho Projects?

Plan, track, and collaborate using the preferred online project management software of more than a million businesses.

Company Details

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Awards & Recognition

Zoho Projects won the following awards in the Project Management - Enterprise category

Zoho Projects Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Projects.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
87%
Negotiation and Contract:
85%
Conflict Resolution:
87%
Strategy & Innovation:
87%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Projects?

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0% Negative
9% Neutral
91% Positive

Pros

  • Respectful
  • Trustworthy
  • Reliable
  • Acts with Integrity

Feature Ratings

Average 84

Collaboration

87

Planning and Scheduling

86

Workflow Management

82

Resource Management

82

Time & Expense Tracking

82

Hierarchical Task Management

82

Budget Management

81

Reporting

81

Document Management

79

Dependency and Milestone Tracking

77

Mobile Access

77

Vendor Capability Ratings

Average 82

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

84

Usability and Intuitiveness

83

Business Value Created

82

Ease of Implementation

81

Ease of Customization

81

Vendor Support

81

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Zoho Projects Reviews

Dave M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

Zoho Projects Review: A Budget-Friendly Solution

Likeliness to Recommend

8 /10

What differentiates Zoho Projects from other similar products?

What I like about Zoho Projects is that it gives you solid project management tools without the high price tag of some other options. It’s also highly customizable, so you’re not locked into a one-size-fits-all setup—you can tailor it to fit different types of projects. Another big plus is how well it integrates with other Zoho apps, making it easy to connect everything if you’re already using their ecosystem.

What is your favorite aspect of this product?

My favorite aspect of Zoho Projects is the collaboration it enables. We use it with both employees and contractors, and it does a great job of keeping everyone on the same page. It’s especially useful for tracking project updates, making sure nothing slips through the cracks. On top of that, it’s been invaluable for bug tracking and defect management, helping us stay organized and on top of issues as they come up.

What do you dislike most about this product?

What I dislike most about Zoho Projects is the lack of granularity when it comes to assigning resources to tasks. When you're working with multiple resources on a task or dealing with someone who’s multitasking and only allocating a specific number of hours per day, it feels like there’s no good way to manage that within the platform. I’d love to see Zoho improve this aspect to better meet the needs of today’s work environment, where resource allocation and time slicing are more common.

What recommendations would you give to someone considering this product?

I recommend starting with the trial to get a feel for Zoho Projects. Watch the helpful tutorial videos—other tools offer great ones too, some even better than Zoho’s. Familiarize yourself with the hierarchy of Project -> Milestone -> Task List -> Tasks -> Subtasks; it takes a bit to adjust but is powerful for organization. Zoho Projects provides basic reporting, but for full reporting capabilities, check out Zoho Analytics—it’s a great tool for diving deeper into data and creating custom reports.

Pros

  • Enables Productivity
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Cons

  • Vendor Friendly Policies
  • Less Generous

Aman M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Affordable and feature-rich, but complex.

Likeliness to Recommend

10 /10

What differentiates Zoho Projects from other similar products?

Zoho Projects stands out for its affordability and wide range of features, including detailed task management, time tracking, and integration with other Zoho products, making it a versatile option for managing projects on a budget.

What is your favorite aspect of this product?

My favorite aspect of Zoho Projects is its comprehensive feature set at a budget-friendly price, which includes task management, time tracking, and seamless integration with other Zoho tools.

What do you dislike most about this product?

What I dislike most about Zoho Projects is that its user interface can feel cluttered and overwhelming, especially when managing large or complex projects.

What recommendations would you give to someone considering this product?

I’d suggest trying out Zoho Projects with a free trial to see if its features fit what you’re looking for. Keep in mind that it might take some time to get used to its busy interface and many options.

Pros

  • Continually Improving Product
  • Saves Time
  • Helps Innovate
  • Reliable

Sanket p.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Decent Job for project management by zoho!

Likeliness to Recommend

8 /10

What differentiates Zoho Projects from other similar products?

Zoho delivers worlds class solutions to solve the all critical business problems, zoho project is also one of the solutions which delivers greatly in terms of performance and stability. along with project management we can also manage resource and it gives many ways to uniquely and precisely distribute the task among the all available resource for the project. we can even discuss on the tickets assign to resources and make the right decisions. zoho projects is one of the best project management platform i have used.

What is your favorite aspect of this product?

the favorite part was the document management and ability to mark and update the billing resources for the particular project which directly sync with the different clients part of the project. the user experience is really modern and it is fast & stable.

What do you dislike most about this product?

everything works well enough, one can find it difficult at the time of configuration. the third party integrations is possible but they are certainly have some limitations.

What recommendations would you give to someone considering this product?

highly recommended product from the zoho. i would highly recommend this if you are already using the other zoho product then it would be great.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Helps Innovate
  • Reliable

Cons

  • Commodity Features
  • Wastes Time
  • Charges for Enhancements

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