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Zoho Projects Logo
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Zoho Projects

Composite Score
8.7 /10
CX Score
8.9 /10
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Zoho Projects
8.7 /10

What is Zoho Projects?

Plan, track, and collaborate using the preferred online project management software of more than a million businesses.

Company Details

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Awards & Recognition

Zoho Projects won the following awards in the Project Management - Enterprise category

Zoho Projects Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Projects.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Projects?

0% Negative
10% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 83

Collaboration

87

Planning and Scheduling

86

Workflow Management

83

Resource Management

83

Hierarchical Task Management

82

Time & Expense Tracking

81

Reporting

81

Budget Management

80

Document Management

79

Dependency and Milestone Tracking

77

Mobile Access

77

Vendor Capability Ratings

Average 82

Quality of Features

85

Ease of IT Administration

84

Breadth of Features

84

Business Value Created

82

Usability and Intuitiveness

82

Ease of Implementation

81

Vendor Support

81

Ease of Customization

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Availability and Quality of Training

80

Zoho Projects Reviews

Eliana J.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Zoho Projects Is Affordable

Likeliness to Recommend

10 /10

What differentiates Zoho Projects from other similar products?

Zoho Projects organizes our activities smoothly. Therefore, we are able to handle projects effectively.

What is your favorite aspect of this product?

I like Zoho Projects because it has easy to understand features. The capabilities of Zoho Projects are incredible.

What do you dislike most about this product?

There is nothing irritating about Zoho Projects. It is an amazing tool.

What recommendations would you give to someone considering this product?

Zoho Projects is a fantastic software. I recommend it to everyone.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rebecca J.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Best Project Management tool in market.

Likeliness to Recommend

8 /10

What differentiates Zoho Projects from other similar products?

The UI design far surpasses any of its competitors. I presently use a mix of apps like MS Project, Jira, Smartsheets, and Clarity. I usually always lean on victimization Zoho Projects for how clean my roadmaps come out unless told otherwise by my boss.For other tools you really need quite an extended time of coaching to properly get skilled and get comfy to the utmost usage. A number of the feature or tools are usually kind of hard to understand the usage and also the manual isn’t explaining the tools in detail.But it is opposite to maximum of such tools .

What is your favorite aspect of this product?

What I favor the foremost about CA Service desk Management is that it permits you to follow up on every one of the tickets that users report, permits you to compile documentation regarding the case, attended and resolved, and in addition generates metrics that are used for performance evaluations. Of the analysts who affect these reported cases, conjointly at the interface level is modifiable, so you’ll create the tool look as you see fit.

What do you dislike most about this product?

It’s not widely adopted yet, thus if I need to use it, I usually want software system exceptions at the companies I work with. The other con regarding this application is that it’s excellent for agile frameworks but a touch too difficult for using on waterfall projects.

What recommendations would you give to someone considering this product?

CA service table is a user-friendly and powerful tool to manage project changes and incidents. An easy interface for ticket creation and incident management, the ability to generate reports on incident tickets. We conjointly use ticket templates that make our life easy to clone them.

Pros

  • Reliable
  • Effective Service
  • Altruistic
  • Acts with Integrity

Scott G.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Excellent tool to keep track of tasks and projects

Likeliness to Recommend

8 /10

What differentiates Zoho Projects from other similar products?

We use Zoho Projects to organize our work and stay on track. It's also simpler to pick up and use, and you can rely on its integration options to smoothly include programs like Google Workspace into your workflow. In addition, it takes less time to roll out templates and monitor tasks for our projects, allowing us to better keep tabs on our clients' projects and discuss the highlights of our work with them.

What is your favorite aspect of this product?

Zoho Projects has a solid framework and an easy-to-navigate interface. A smartphone app, available for both iOS and Android, is also provided. It is not prohibitively expensive and is, in fact, rather cheap. There are Ghannt graphs and reports there as well. An intuitive calendar is included as well. It also works with Zoho Sheet and Zoho Docs.

What do you dislike most about this product?

Language assistance and digital resources, Doesn't come with any sample documents. Divergent approach of managing resources. Boost the customer service team's assistance.

What recommendations would you give to someone considering this product?

Since we use a Cloud-based system, we do not need to handle any sort of hard billing, so Zoho Projects is our go-to recommendation for monitoring all of the most important Project Management KPIs in real time. One of their most useful features for helping us manage our projects is the option to connect with other cloud-based collaboration platforms.

Pros

  • Helps Innovate
  • Efficient Service
  • Continually Improving Product
  • Performance Enhancing

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