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Zoho People Logo
Zoho

Zoho People

Composite Score
8.6 /10
CX Score
8.7 /10
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Zoho People
8.6 /10

What is Zoho People?

Zoho People is a cloud-based HR software crafted to nurture employees, quickly adapt to changes, and make HR management agile and effective. Zoho People simplifies your HR operations, retains talent, and builds a high-performing workforce while putting employee experience first.

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Zoho People Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho People.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

93 Plan to Renew

74 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho People?

2% Negative
5% Neutral
93% Positive

Pros

  • Trustworthy
  • Enables Productivity
  • Respectful
  • Saves Time

Feature Ratings

Average 82

Employee Record

88

Time and Attendance

88

Position Management

85

Workforce Planning

84

Benefits Administration

83

Performance Management

82

Talent Management

80

Payroll Administration

79

Learning and Development

78

Talent Acquisition

77

Vendor Capability Ratings

Average 76

Ease of IT Administration

79

Quality of Features

78

Ease of Implementation

78

Usability and Intuitiveness

77

Breadth of Features

77

Business Value Created

77

Ease of Customization

75

Ease of Data Integration

75

Product Strategy and Rate of Improvement

75

Availability and Quality of Training

75

Vendor Support

73

Zoho People Reviews

Nicole D.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Good features but 0 implementation help.

Likeliness to Recommend

8 /10

What differentiates Zoho People from other similar products?

The amount of features in one place.

What is your favorite aspect of this product?

Wide variety of features all under one roof.

What do you dislike most about this product?

The implementation phase is very slow. No videos/onboarding material provided. The only onboarding provided are live meetings with their customer support team.

What recommendations would you give to someone considering this product?

Be patient with the platform, customer service is slow.

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Less Efficient Service
  • Less Effective Service
  • Wastes Time

Ahmad V.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Simple, Easy to integrate and helpful to grow

Likeliness to Recommend

8 /10

What differentiates Zoho People from other similar products?

Easy to use. Better Pricing. Good Customer Support.

What is your favorite aspect of this product?

Customer Support

What do you dislike most about this product?

Lack of new features / advancements

What recommendations would you give to someone considering this product?

A good tool to manage people and improve HR systems in the organization

Pros

  • Friendly Negotiation
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Arung I.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

The features they offers are not worth the price

Likeliness to Recommend

8 /10

What differentiates Zoho People from other similar products?

It has several features like leave management that others are not so good at it.

What is your favorite aspect of this product?

promotion management and leaves management

What do you dislike most about this product?

to add another person costs more than $10

What recommendations would you give to someone considering this product?

The app should allow 3 people for a trial, allowing only 1 free user really makes it unattractive. Especially compared to Microsoft Teams or Ding, that although they don't have more complete features but the ability to add more people really attracts a person on my position.

Pros

  • Trustworthy
  • Saves Time
  • Respectful
  • Enables Productivity

Cons

  • Charges for Enhancements
  • Less Performance Enhancing
  • Inhibits Innovation

Most Popular Zoho People Comparisons